Marissa Torres
Saint Augustine,FL
Summary
Current college student, dependable employee, extremely motivated. Extreme time management skills, team collaboration and resolving issues. Brings skills in upselling, staying current on menus, and providing pleasant service. Very enthusiastic and strives to create a memorable environment for clientele.
Overview
2
2
years of professional experience
Work History
Server
Serenata Beach Club
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service. Maximized table turnover rate by efficiently managing reservations and seating arrangements. Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions. Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess
Serenata Beach Club
03.2022 - Current
- Ensure proper headcount to back of house, balance both assisting servers and guests, plot reservations, create sections, ensure equal count for servers, greet guests, answer phone calls to take reservations or takeout orders, maintain an organized space
Activities
Serenata Beach Club
03.2022 - Current
- Ensure proper care of children, provide new entertainment ideas, place food order through a POS for children, package to-go food for children, ensure children are kept entertained throughout day. Create a positive and safe environment for children while also applying to themes.
Pool Deck Server
Serenata Beach Club
04.2023 - 08.2023
- Greet members poolside, deliver accurate drink orders, ensure correct modifications are made to drinks, deliver ToGo orders, place food and drink orders in POS system, manage multiple tickets at once, while keeping appropriate time management, ensure quality service to members poolside while working 6-7 hours outside
Food Expeditor
Serenata Beach Club
03.2022 - 08.2023
- Ensure quick paced ticket time, correctly place food on assigned servers tray, communicate tickets/ modifications to kitchen, ensure correct sauces are paired with plates
Education
Beginning Bachelors in Health Science -
University of North Florida
Jacksonville, FL12.2023
High School Education -
Saint Joseph's Academy
Saint Augustine, FL05.2023
Skills
- Sports Coaching (4 years)
- Research
- Mentoring
- Learning Technology
- Public Speaking
- Cash handling
- Food running (1 year)
- Expo (Less than 1 year)
Languages
Spanish
English
Timeline
Server
Serenata Beach Club
06.2023 - Current
Pool Deck Server
Serenata Beach Club
04.2023 - 08.2023
Hostess
Serenata Beach Club
03.2022 - Current
Activities
Serenata Beach Club
03.2022 - Current
Food Expeditor
Serenata Beach Club
03.2022 - 08.2023
Beginning Bachelors in Health Science -
University of North Florida
High School Education -
Saint Joseph's Academy
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