Marissa Torres
Huntington Beach,CA
Summary
A hardworking professional with skills in customer service, data entry, office administration and communication. Always interested in learning new things. Does well with new tasks, learns very quickly and is extremely dedicated and career driven. Displays a positive attitude and pleasant demeanor. Will always go above and beyond. Maintains a conscientious and honest character that shows through her work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Administrator
WESTNET
Huntington Beach, USA
03.2024 - Current
- Answer phone calls and emails, assist customers with questions and concerns, organizing and managing files, acting as receptionist, data entry, calling customers, creating purchase orders, entering and maintaining sensitive information, updating profiles and collecting payments and supporting staff and departments with various tasks and projects.
Receptionist/Administrative Assistant
Classic Industries
Huntington Beach, USA
01.2023 - 03.2024
- Answer phone calls and emails, assist customers with questions and concerns, organizing and managing files, acting as receptionist, data entry, calling customers, creating purchase orders, entering and maintaining sensitive information, updating profiles and collecting payments and supporting staff and departments with various tasks and projects.
Reception/Administrative Assistant
Adorabull's canine services
Riverside, USA
06.2020 - 12.2022
- Job duties include: Responding to emails and phone calls, setting schedules and appointments, applying charges to customers, general clerical duties, customer resolution, some marketing.
Associate Lead Keyholder
PetSmart
Eastvale, USA
10.2018 - 06.2020
- Greet customers, Assist customers, Promote sales and services, answer phone calls, Pet safety, Cashier, Process returns and refunds, Handle customer concerns or complaints, open and closing registers, Training new associates, Coaching associates, daily cleaning tasks.
Associate Lead with Keys
PetSmart
Costa Mesa, USA
08.2015 - 10.2018
- Job duties include: Assisting customers, helping with customer concerns, working on daily tasks, merchandising and inventory, pricing, filing and filling out paper work, safety inspections, greeting customers, answering phone calls, pet safety and handling, cash handling, cashier and stocking.
Education
High School Diploma - Upper secondary education
Mater Dei High School
Santa Ana, CASkills
- Data entry
- Customer relationship management
- Inventory management
- Scheduling appointments
- Payment processing
- Business administration
- Office administration
- Database entry
- File organization
- Telephone reception
- Schedule and calendar management
- Managing office supply inventory
- Billing and coding
Certification
Driver's License
Languages
English
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Office Administrator
WESTNET
03.2024 - Current
Receptionist/Administrative Assistant
Classic Industries
01.2023 - 03.2024
Reception/Administrative Assistant
Adorabull's canine services
06.2020 - 12.2022
Associate Lead Keyholder
PetSmart
10.2018 - 06.2020
Associate Lead with Keys
PetSmart
08.2015 - 10.2018
High School Diploma - Upper secondary education
Mater Dei High School