Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Truglio

Kearny

Summary

Dynamic team player with a proven track record at Target, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and quick issue resolution. Demonstrated adaptability and teamwork while training new employees and maintaining high performance standards in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Team Member

Target
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Team Member

Walmart
06.2020 - 06.2022
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Target
06.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.

Education

Architecture And Arts

Essex County College
Newark, NJ

Highschool Diploma -

21st Century Cyber Charter School
Chester, PA
06.2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication

Timeline

Team Member

Target
08.2023 - Current

Team Member

Target
06.2022 - 03.2023

Team Member

Walmart
06.2020 - 06.2022

Architecture And Arts

Essex County College

Highschool Diploma -

21st Century Cyber Charter School

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Marissa Truglio