Marissa VanAcker
New Baltimore
Summary
Dynamic and reliable professional with extensive experience in customer service at Leo's Coney Island. Proven ability to foster positive relationships and resolve issues effectively. Skilled in time management and active listening, ensuring customer satisfaction while maintaining high standards of service. Committed to creating enjoyable experiences for clients through attention to detail.
Overview
4
4
years of professional experience
Work History
Babysitter
Renee Popp
Chesterfield
05.2025 - Current
- Tailoring activities based on the individual needs of each child under care.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Developing creative ways to encourage learning through everyday experiences.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Providing a safe environment for children to explore their curiosity and creativity.
Waitress
Leo's Coney Island
Saginaw
09.2024 - 04.2025
- Checked back with customers throughout meal service to ensure satisfaction.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Waitress
Leo's Coney Island
Chesterfield
05.2022 - 01.2025
- Checked back with customers throughout meal service to ensure satisfaction.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Barista
Beyond Juicery And Eatery
New Baltimore
07.2021 - 10.2023
- Cleaned, sanitized and organized the smoothie bar area.
- Maintained knowledge of current smoothie specials and promotions.
- Performed opening and closing duties such as cleaning counters, restocking supplies.
- Provided excellent customer service by promptly addressing any concerns or issues.
- Operated a cash register to process customer orders accurately.
Education
High School Diploma -
Anchor Bay High School
Ira, MI06-2023
Bachelor of Arts - Elementary Education
Saginaw Valley State University
Bay City, MISkills
- Customer service
- Time management
- Communication skills
- Problem solving
- Active listening
- Reliability and punctuality
- Attention to detail
Timeline
Babysitter
Renee Popp
05.2025 - Current
Waitress
Leo's Coney Island
09.2024 - 04.2025
Waitress
Leo's Coney Island
05.2022 - 01.2025
Barista
Beyond Juicery And Eatery
07.2021 - 10.2023
High School Diploma -
Anchor Bay High School
Bachelor of Arts - Elementary Education
Saginaw Valley State University
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