Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Marissa Velasquez

Buffalo,NY

Summary

Dedicated and detail-orientated aspiring Pharmacy Technician with training from D'Youville University. Passionate about providing excellent customer service and ensuring accuracy in pharmaceutical operations. Currently seeking a position at Rite Aid Pharmacy to apply knowledge in medication dispensing, patient support, and inventory management. Strong multitasking skills developed as a stay-at-home mom, with a commitment to efficiency and organization in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Target
Orchard Park, NY
11.2022 - 12.2022
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Host

Anchor Bar
Buffalo, NY
09.2019 - 01.2020
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Gas Station Clerk

Tops Friendly Markets
Buffalo, NY
08.2013 - 04.2019
  • Operated cash register to process customer transactions accurately and efficiently.
  • Maintained accurate financial records, including sales, expenses, and inventory reports.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Monitored and restocked convenience store items, including food, beverages, and automotive products.
  • Performed daily inventory checks to ensure stock levels met customer demand.
  • Trained new employees on gas station operations, customer service, and safety procedures.
  • Greeted customers, answered questions, and provided assistance with purchases.
  • Provided excellent customer service by responding quickly to customer inquiries or complaints.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Education

Some College (No Degree) - General Studies

Erie Community College
Buffalo, NY

High School Diploma -

West Seneca West Senior
Buffalo
06-2012

Skills

  • Problem-solving skills
  • Knowledge of pharmacy laws and regulations
  • Customer service and patient assistance
  • Understanding generic and brand-name medications
  • Ability to work in fast-paced environments
  • Multitasking and time management
  • Strong attention to detail
  • Excellent communication and teamwork

Certification

  • Has passed the D'Youville University - Pathways program PTCB recognized pharmacy technician training program on October 19, 2023.

Affiliations

  • Coaches cheerleading for the South Buffalo Football Association, mentoring young athletes, developing routines, and fostering teamwork in a positive environment.

Timeline

Retail Sales Associate

Target
11.2022 - 12.2022

Host

Anchor Bar
09.2019 - 01.2020

Gas Station Clerk

Tops Friendly Markets
08.2013 - 04.2019

Some College (No Degree) - General Studies

Erie Community College

High School Diploma -

West Seneca West Senior

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Marissa Velasquez