Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARISSA VELASQUEZ

Cedar Hill

Summary


Experienced Project Admin proficient in managing Low Voltage Scopes for Multi- Family operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.

Overview

13
13
years of professional experience

Work History

Project Administrator

Cornerstone Control Systems
02.2018 - Current
  • Managed Receptionist area, responding to telephone and in-person request information. Dispersed incoming mail to correct recipients throughout the office. Data input from ITB’s into our system. Created work orders and dispatched to Technicians in the field. Managed service calls and quote calls. Invoicing out service tickets with correct time billable, as well as product pricing. Ordered office supplies, product needed for jobs, and equipment. Multi-tasking from incoming call and via email. Taking initiative to accomplish what needs to be done. Managed filing paperwork in the correct order. Keeping track of inventory, going in and out of warehouse. Collaborating with vendors for RMA’s and product ordering.
  • Purchasing for Install Jobs
  • Service Department
  • Invoicing Service Jobs
  • Coordinator
  • Pulling information from city requirements for permits
  • Printing Reports
  • Customer Service
  • Calling in Inspections to close out jobs
  • Created Quotes for Small install/ service jobs
  • Guided and directed third-party inspectors through project construction, commissioning, and closeout.
  • Sourced suppliers and purchased necessary materials for work.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Avoided construction delays by efficiently following through with site inspections.

Receptionist

Tri-ed
07.2014 - 02.2018
  • Verified that information in the computer system was up-to-date and accurate. Compiled statistical information for special reports. Verified and logged in deadlines for responding to daily inquiries. Identified and resolved system and account issues. Developed and created a more effective filing system to accelerate paperwork processing. Scanned and filed forms, reports, correspondence and receipts. Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Operated office equipment such as copiers and fax machines. Entered information into computer databases. Processed and routed incoming mail. Looked up information with computer programs. Contacted staff and customers to retrieve files. I also had many jobs as inventory control and working in returns. I contacted vendors for defective products for credit. Will call with walk in customers and any other projects I was assigned to.

Line Pricer

Thrift Town
01.2013 - 06.2014
  • Made reasonable procedure exceptions to accommodate unusual customer requests. Trained new employees when needed. Cross-trained and provided back-up for other customer service representatives when needed. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints.

Education

GED -

New Beginnings Christian Academy
Dallas, TX

Skills

  • Customer service mindset
  • Customer service-oriented
  • Collaborative team player
  • Invoice processing
  • Multi-line phone proficiency
  • Strong problem solving
  • Time management
  • Filing management
  • Meticulous attention to detail
  • Multi-tasking
  • Purchasing
  • Resourceful
  • Inventory Control
  • RF experience
  • Staff leadership and direction
  • Bid estimation (Entry Level)
  • Scheduling and planning
  • Materials estimation
  • Employee motivation
  • Quality control
  • Project estimation and bidding (Entry Level)
  • Employee training
  • Service Department

Timeline

Project Administrator

Cornerstone Control Systems
02.2018 - Current

Receptionist

Tri-ed
07.2014 - 02.2018

Line Pricer

Thrift Town
01.2013 - 06.2014

GED -

New Beginnings Christian Academy

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