Summary
Overview
Work History
Education
Skills
Certification
Additional Work Experience
Technical Skills
References
Timeline
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Marissa Yaremich

Lehigh Valley,PA

Summary

Results-driven communications professional and trusted executive advisor with a proven track record and 26 years' experience in developing and managing strategic communication initiatives, driving organizational transformation, and enhancing brand visibility to propel organizational growth and resilience

Overview

3
3
years of professional experience
1
1
Certification

Work History

Chief of Staff

Forward Thinking Technology Solutions
Allentown, PA
12.2023 - Current
  • Served as strategic and tactical advisor and right-hand person to the CEO, managing critical projects, coordinating initiatives across departments, and ensuring efficient internal and external communication and execution of the organization's priorities
  • Formulated dozens of policies and procedures to improve operational efficiency of this multi-million dollar organization
  • Acted as a key figure and communications liaison in crisis management situations, providing leadership and guidance to navigate challenges.
  • Coordinated with marketing teams to identify key messages and designate related communications tasks to appropriate staff
  • Developed communication plans and worked with the CEO and senior leadership to execute, including plans for crisis communications, business continuity, brand management, and change management

Strategic Account Leader

Forward Thinking Technology Solutions
06.2023 - 01.2024
  • Conducted regular reviews of client accounts in order to assess performance metrics
  • Analyzed client data and identified trends to inform strategies for improving account performance and tp ensure FTTS maintains strategic alignment with clients
  • Collaborated with cross-functional teams to deliver customized solutions that met client needs
  • Utilized effective communication techniques when interacting with key stakeholders across multiple departments
  • Presented quarterly reports outlining progress and metrics on client objectives, challenges, and successes.

Digital Adoption Director

Forward Thinking Technology Solutions
01.2021 - 11.2023
  • Aligned with executives and IT stakeholders to develop and deliver a digital adoption program for a start-up client as it evolved into a multi-billion dollar company, driving a multi-phased M&A communication and training plan for its IT department
  • Created and managed a digital adoption outreach program to facilitate a client's rebranding and growth strategy to overhaul its IT ecosphere over a 2.5-year period during a global pandemic; this required communication and education of 800-plus remote and then office-centric business users with the introduction of more than 100 business applications and several technology platforms.
  • Led a high-performance, 12-member team charged with effectuating client strategic and change management initiatives in the areas of digital adoption communications and training, knowledge management, brand management, and technology innovation

Education

Master of Science - Print Journalism

Boston University, College of Communications
Boston, MA
05-2002

Bachelor of Science - Journalism with a concentration in Russian Studies

Boston University, College of Communication
Boston, MA
09-1999

Skills

  • Strategic Planning and Implementation
  • Change Management
  • Content Development
  • Crisis Communications
  • Stakeholder Engagement
  • Brand Management
  • Project Management
  • Media Relations
  • Internal and External Communications
  • IT Communications

Certification

  • Corporate Communications, Cornell University, January 2024
  • Business Relationship Management Profession, BRM Institute, July 2023

Additional Work Experience

  • For an in-depth review of my work experience and skill sets, visit: www.linkedin.com/in/marissa-yaremich

Technical Skills

  • Operating Systems: Microsoft Window (Microsoft 365, Office 365, Windows 11/10/7/XP/2000/98/95, Windows NT), MacOS, Chrome OS, Android, iOS,
  • Technologies & Platforms: MS Office Suite, Workday, Microsoft Azure, AWS, email clients and communication tools, social media platforms (Meta, X, Instagram), VOIP platforms (Skype, WhatsApp, Zoom), AI technologies (ChatGPT, MS Copilot, Google AI), Unified Communication platforms (MS Teams, Webex, Slack), satellite phones, light HTML
  • Collaboration & Documentation: Atlassian (Jira, Confluence), Adobe Creative Suite, Google Workspace (Docs, Sheets, Forms), SharePoint, Evernote, Tableau, Survey Monkey, box, Dropbox, LexisNexis Accurint, Merlin Information Services, PACER, Adobe Acrobat, word processing
  • Content & Editorial Management: RightAnswers, CANVAS, QuarkXpress, Avid iNEWS, Prestige Content Manager, Computer-Assisted Reporting (CAR)
  • Project Management: Trello, Smartsheet, MS Project, Jira Workspace, INFINITY, agile and waterfall methodologies
  • Graphic Design: Canva, Adobe Photoshop, InDesign, InCopy

References

References available upon request.

Timeline

Chief of Staff

Forward Thinking Technology Solutions
12.2023 - Current

Strategic Account Leader

Forward Thinking Technology Solutions
06.2023 - 01.2024

Digital Adoption Director

Forward Thinking Technology Solutions
01.2021 - 11.2023

Master of Science - Print Journalism

Boston University, College of Communications

Bachelor of Science - Journalism with a concentration in Russian Studies

Boston University, College of Communication

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Marissa Yaremich