Summary
Overview
Work History
Education
Skills
Timeline
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Marita Ebrilian

Granada Hills,CA

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

5
5
years of professional experience

Work History

Business Support Coordinator

Westwood
09.2022 - Current
  • Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
  • Held meetings to communicate new policies and procedures to appropriate personnel.
  • Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
  • Developed monthly reports.

Area Operations Manager

Amazon
06.2020 - 05.2022
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Launched the 1st Amazon Style store in the United States.

Receptionist

Magnitude Cheer
06.2019 - 06.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Sales Assistant

Pandora
06.2018 - 06.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Education

Bachelor of Science -

California State University of Northridge
Northridge

Skills

  • MS PowerPoint
  • Billing
  • Event Management
  • Audit Support

Timeline

Business Support Coordinator

Westwood
09.2022 - Current

Area Operations Manager

Amazon
06.2020 - 05.2022

Receptionist

Magnitude Cheer
06.2019 - 06.2020

Sales Assistant

Pandora
06.2018 - 06.2019

Bachelor of Science -

California State University of Northridge

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Marita Ebrilian