Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Hi, I’m

Marita Lopez

Houston,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

16
years of professional experience

Work History

FEMA

Registration Intake/Project Assistant - Remote
11.2024 - 01.2025

Job overview

  • Reduced wait times by effectively prioritizing tasks and managing daily workload. Input survivors information for appling for National Diaster Assistant programs that FEMA provide.

CHI St. Lukes

Support Services/Remote
12.2021 - Current

Job overview

  • Scanned correspondence to patient accounts, upload medical records and itemized statements to payor website or the S:/drive for onsite to print and mail out
  • Worked the work que packet

Parallon HCA

Payment Poster, ERA, Report Analyst/Remote
09.2010 - 02.2019

Job overview

  • Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Post payments insurance, patient payments, worker comp payments
  • Posting all payments and adjustments daily
  • Balance cash

Richmond State School

Direct Care Staff
08.2008 - 09.2010

Job overview

  • Coordinated with doctors and registered nurses to develop care plans for patients
  • Supported patients with customized patient teaching tools
  • Assist with everyday living skills

Education

Ultimate Medical Academy
Clearwater, FL

Associate of Applied Science from Medical Billing And Coding
04-2026

University Overview

West Jordan High
West Jordan, UT

Diploma
06-2000

University Overview

Skills

  • Customer Service
  • Team Player with positive attitude
  • Multi-tasking
  • Flexible
  • Active learning
  • Call handling

LANGUAGES

English

Timeline

Registration Intake/Project Assistant - Remote
FEMA
11.2024 - 01.2025
Support Services/Remote
CHI St. Lukes
12.2021 - Current
Payment Poster, ERA, Report Analyst/Remote
Parallon HCA
09.2010 - 02.2019
Direct Care Staff
Richmond State School
08.2008 - 09.2010
Ultimate Medical Academy
Associate of Applied Science from Medical Billing And Coding
West Jordan High
Diploma

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Marita Lopez