Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mari Tawny Catalan

Houston,TX

Summary

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

1
1
year of professional experience

Work History

Host

TGI Fridays
06.2022 - 11.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Sales Agent

Smart Communications Inc.
09.2021 - 06.2022
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Education

Bachelor of Science - Nursing

Houston Community College
Houston, TX
2028

Skills

  • Server Support
  • Customer Service
  • Effective Multitasking
  • Teamwork and Collaboration
  • Event Planning Assistance
  • Guest Engagement

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Host

TGI Fridays
06.2022 - 11.2022

Sales Agent

Smart Communications Inc.
09.2021 - 06.2022

Bachelor of Science - Nursing

Houston Community College

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Mari Tawny Catalan