Maritza Blanco-Rocha
Watsonville,CA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Institution for Business and Technology
Santa Clara, CA
08.2023 - 02.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Patient Access Representative
Salud Para La Gente
Watsonville, CA
01.2022 - Current
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
- Created new patient accounts in EMR system as needed.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Resolved discrepancies between hospital systems and third party payers.
- Provided assistance to internal departments when needed.
- Answered phones promptly in a professional manner.
- Facilitated communication between patients, staff members, and third party payers.
- Managed incoming faxes related to patient registration processes.
- Actively participated in team meetings and training sessions.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Documented patient counters in hospital system and initiated follow-up actions.
Education
Associate of Arts - Communication Studies
Cabrillo College
Aptos, CA05-2020
Some College (No Degree) - Medical Assisting
Institute For Business And Technology
Santa Clara, CASkills
- Pre-Admission Requests
- HIPAA Compliance
- Training Coordination
- Scheduling Diagnostic Procedures
- Post-Discharge Care Coordination
- Insurance Verification
- Appointment Scheduling
- Multitasking and Organization
- Medical Terminology Knowledge
- Clinical Applications
- Electrocardiography (EKG)
- Procedure Assistance
- Data Entry
- Indirect Patient Care
- Medical Billing
- EMR Updating
- Vital Sign Monitors
- Restocking Lab Supplies
- Certified in Basic Life Support (BLS)
- Respiratory Equipment Training
- Patient Registration
- EKG Set up and Monitoring
- Immunization Administration
Certification
- Knowledge of HIPAA and OSHA Regulations Certification
- American Heart Association Code BLS
- Bloodborne Pathogens Certification
- Medical Assistant Training Program
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant
Institution for Business and Technology
08.2023 - 02.2024
Patient Access Representative
Salud Para La Gente
01.2022 - Current
Associate of Arts - Communication Studies
Cabrillo College
Some College (No Degree) - Medical Assisting
Institute For Business And Technology
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