Ciara Smallwood
Lumberton,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Christus Health
Beaumont, TX
09.2023 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
Patient Access Representative
Christus Health
Beaumont, TX
10.2022 - 03.2023
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
Unit Secretary
Mid Jefferson Extended Care Hospital
Beaumont, TX
01.2019 - 01.2021
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Answered phone calls to provide assistance, information and medical personnel access.
- Managed unit call reception and routed calls to correct department.
Education
High School Diploma -
Vidor High School
Vidor, TX05.2014
Skills
- Appointment Scheduling
- Insurance Verification
- Patient Education
- Pre-Admission Requests
- HIPAA Compliance
- Insurance Company Knowledgeable
- Multitasking and Organization
- Registration and Admissions
- Customer Service
- Electronic health records
- Patient registration
- Equipment inspection
- Medical terminology
- Simple dressings
- Prescription refills
Timeline
Medical Assistant
Christus Health
09.2023 - Current
Patient Access Representative
Christus Health
10.2022 - 03.2023
Unit Secretary
Mid Jefferson Extended Care Hospital
01.2019 - 01.2021
High School Diploma -
Vidor High School