Maritza Galaviz
Cave Creek,AZ
Summary
Dedicated to enriching the lives of children and animals, fostering hope and satisfaction for pets and their owners. A diligent professional with years of customer service experience, focused on creating positive interactions and memorable experiences. Recognized for a positive attitude and eagerness to tackle challenges, consistently standing out as a valuable team member.
Overview
20
20
years of professional experience
4
4
Certificates
1
1
Language
Work History
Home Care Service Provider (HCSP)
Neighborhood Ministries
05.2023 - 07.2025
- Provide in home care to unaccompanied minors from different parts of the world.
- Manage daily routines and schedules, provide consistency and stability in the lives of foster children.
- Enhance the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Make children available for required appointments and provide transportation.
- Develop trust-based relationships with each child by offering emotional support and empathetic listening skills when needed most.
- Assist older youth transitioning into adulthood by providing guidance on essential life skills and decision-making processes.
- Document daily logs for food, large muscle, leisure activities and calls to foster child's families as required by the program.
Front Office Receptionist
Heritage At Carefree Assisted Living
08.2022 - Current
- Welcome future residents with professional friendliness and provide knowledgeable assistance during tours of the facility.
- Interact with current residents and handle their individual inquiries and requests.
- Work alongside Hospice and pharmaceutical vendors in order to process residents medication requests.
- Handle incoming calls and route messages to appropriate personnel.
- Maintain organized and clean front lobby area to create professional and welcoming environment for visitors and employees.
Office Manager
James Machas LLC Allstate Insurance
05.2005 - 07.2016
- Demonstrated knowledge of products and requirements for the purpose of selling auto, home, life and health insurance.
- Issued policies, processed customer requests, and handled day to day office operations.
- Actively pursued and vetted prospective customers while working closely with underwriters.
- Serviced the Latino community for over 18 years with their insurance needs.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZMaricopa Community Colleges - Paradise Valley Community College
Phoenix, AZSkills
Certification
Level One Fingerprint Clearance Card
Timeline
Home Care Service Provider (HCSP)
Neighborhood Ministries
05.2023 - 07.2025
Front Office Receptionist
Heritage At Carefree Assisted Living
08.2022 - Current
Office Manager
James Machas LLC Allstate Insurance
05.2005 - 07.2016
High School Diploma -
Shadow Mountain High School
Maricopa Community Colleges - Paradise Valley Community College
Languages
Spanish
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