JENNIFER ARCE
East Orange,NJ
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Care Provider
Platinum Home Health Care
Brooklyn, NY
05.2016 - Current
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Monitored vital signs such as blood pressure and temperature.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Maintained accurate records of patient care services provided.
- Coordinated with other healthcare professionals to ensure continuity of care.
Medical Receptionist
Brownsville Medical Center (Temp)
Brooklyn, NY
04.2022 - 03.2024
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Protected patients by observing strict HIPAA guidelines.
Medical Receptionist
Managed Healthcare Medical Group (Temp)
New York, NY
01.2020 - 01.2022
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted and checked in patients, updating patient information in computer system.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Education
High School Diploma -
Allen School Of Health & Science
Pennsylvania Furnace, PASkills
- Bilingual
- Excel spreadsheet
- Vital signs monitoring
- Billing support
- Medical office administration
- Patient registration
- Medical billing and coding
- Group-wise
- Empower
- Royal
- Medical Manager
- Practice Fusion
Certification
- Certified Certificate Medical Billing / ICD 9 & 10 Coding
Timeline
Medical Receptionist
Brownsville Medical Center (Temp)
04.2022 - 03.2024
Medical Receptionist
Managed Healthcare Medical Group (Temp)
01.2020 - 01.2022
Home Care Provider
Platinum Home Health Care
05.2016 - Current
- Certified Certificate Medical Billing / ICD 9 & 10 Coding
High School Diploma -
Allen School Of Health & Science
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