Maritza Meraz
San Diego,CA
Summary
Dynamic manager with a proven track record at TJ Oyster Bar, excelling in team leadership and inventory management. Enhanced guest satisfaction through effective staff training and operational efficiency. Skilled in decision-making and complex problem-solving, fostering a culture of excellence and compliance in service delivery.
Overview
19
19
years of professional experience
Work History
Manager
TJ Oyster Bar
04.2023 - 02.2026
- Supervised daily operations, ensuring seamless service and guest satisfaction.
- Trained and mentored staff on food safety standards and customer service excellence.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed staff schedules to enhance operational efficiency during peak hours.
Assistant Manager
Pacifica Senior Living
01.2021 - 10.2022
- Assisted in developing and implementing resident care plans to enhance quality of life.
- Coordinated staff schedules to ensure adequate coverage and operational efficiency.
- Trained new team members on policies, procedures, and best practices for resident engagement.
- Monitored daily operations to maintain compliance with regulatory standards and improve service delivery.
Hostess , Server, Assistant Manager
Cafe Coyote
10.2006 - 03.2022
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system to optimize table turnover and guest experience.
- Coordinated with kitchen and wait staff for seamless service flow during peak hours.
- Trained new hostesses on customer service standards and operational procedures.
- Assisted in event planning logistics, contributing to successful special occasions at venue.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Orange County Department of Education
Orange County05-2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff development
- Shift scheduling
- Safety procedures
- Inventory management
- Recruiting and interviewing
Timeline
Manager
TJ Oyster Bar
04.2023 - 02.2026
Assistant Manager
Pacifica Senior Living
01.2021 - 10.2022
Hostess , Server, Assistant Manager
Cafe Coyote
10.2006 - 03.2022
High School Diploma -
Orange County Department of Education