Maritza Reyes
Las Vegas
Summary
Goal-oriented professional with strong customer service and leadership skills. Experienced in training team members and ensuring compliance with store policies. Committed to enhancing customer experiences and driving team performance.
Overview
11
11
years of professional experience
Work History
Sales Floor Associate
Ross Dress for Less
10.2025 - Current
Cashier, Sales Leader and Co-manager
WHSmith
Las Vegas, NV
04.2020 - 10.2025
- Oversaw daily store operations, ensuring compliance with company standards and policies.
- Trained and mentored team members to enhance performance and customer service skills.
- Developed and implemented merchandising strategies to optimize product placement and visibility.
- Analyzed sales data to identify trends, driving inventory management and replenishment decisions.
- Coordinated with suppliers to maintain stock levels, reducing shortages and improving availability.
- Maintained accurate cash registers and balanced daily sales reports.
- Processed customer transactions efficiently using point-of-sale systems.
Sales Floor Associate
Ross Dress for Less
Las Vegas, NV
07.2015 - 10.2020
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Collaborated with team members to execute promotional events, driving increased customer traffic and engagement.
- Trained new associates on store policies, procedures, and customer service best practices to ensure consistency.
Education
High School Diploma -
Valley High School
Las Vegas, NVAssociate of Applied Science - Accounting
College of Southern Nevada
Las Vegas, NV05.2019
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Teamwork and collaboration
- POS system operation
- Data entry
Timeline
Sales Floor Associate
Ross Dress for Less
10.2025 - Current
Cashier, Sales Leader and Co-manager
WHSmith
04.2020 - 10.2025
Sales Floor Associate
Ross Dress for Less
07.2015 - 10.2020
High School Diploma -
Valley High School
Associate of Applied Science - Accounting
College of Southern Nevada