Maritza Sanchez
Napa,CA
Summary
I am committed to providing exceptional assistance to team members and clients. Employers rely on my work due to my dependability, effective communication, and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Child Care Provider
Community Resources For Children
Napa, Ca
01.2023 - Current
- Established trusting relationships with families, maintaining open communication about their child's progress.
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home for the children in my care.
Housekeeping Coordinator
Cleaning Bubbles
Napa, CA
09.2021 - Current
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
Spa Receptionist
Napa Valley Massage And Wellness
Napa, Ca
02.2023 - 10.2023
- Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Streamlined appointment scheduling for increased efficiency and optimal time management.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
- Enforced spa policies, following company procedures at all times.
Hostess/Busser
Filippi's Pizza Grotto
Napa, Ca
07.2021 - 01.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Science - Business And Administration
Napa Valley College
Napa, CA12.2024
High School Diploma -
Napa Valley Independent Studies
Napa, CA06.2022
Skills
- Coordination and Teamwork
- Problem Solving
- Resourcefulness
- Time management
- Adaptability
- Customer Service
Certification
Serve-Safe Managerial Certificate
Serve Safe Food Handler Certificate
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Spa Receptionist
Napa Valley Massage And Wellness
02.2023 - 10.2023
Child Care Provider
Community Resources For Children
01.2023 - Current
Housekeeping Coordinator
Cleaning Bubbles
09.2021 - Current
Hostess/Busser
Filippi's Pizza Grotto
07.2021 - 01.2023
Associate of Science - Business And Administration
Napa Valley College
High School Diploma -
Napa Valley Independent Studies