Maritza Sanchez
Napa,CA
Summary
I am committed to providing exceptional assistance to team members and clients. Employers rely on my work due to my dependability, effective communication, and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Child Care Provider
Community Resources For Children
01.2023 - Current
- Established trusting relationships with families, maintaining open communication about their child's progress.
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home for the children in my care.
Housekeeping Coordinator
Cleaning Bubbles
09.2021 - Current
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
Spa Receptionist
Napa Valley Massage And Wellness
02.2023 - 10.2023
- Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Streamlined appointment scheduling for increased efficiency and optimal time management.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
- Enforced spa policies, following company procedures at all times.
Hostess/Busser
Filippi's Pizza Grotto
07.2021 - 01.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Science - Business And Administration
Napa Valley College
Napa, CA12.2024
High School Diploma -
Napa Valley Independent Studies
Napa, CA06.2022
Skills
- Coordination and Teamwork
- Problem Solving
- Resourcefulness
- Time management
- Adaptability
- Customer Service
Certification
Serve-Safe Managerial Certificate
Serve Safe Food Handler Certificate
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Spa Receptionist
Napa Valley Massage And Wellness
02.2023 - 10.2023
Child Care Provider
Community Resources For Children
01.2023 - Current
Housekeeping Coordinator
Cleaning Bubbles
09.2021 - Current
Hostess/Busser
Filippi's Pizza Grotto
07.2021 - 01.2023
Associate of Science - Business And Administration
Napa Valley College
High School Diploma -
Napa Valley Independent Studies
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