Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Maritza Soto

Maritza Soto

Broken Arrow,OK

Summary

A dedicated and detail-oriented worker, equipped with strong customer service, communication, and organizational skills, developed through hands-on retail experience. Passionate about entering the legal field, with a solid academic foundation in understanding governmental and legal systems, and human behavior. Eager to apply analytical thinking, research skills, and a commitment to justice in a legal setting. Looking to transition into a paralegal or legal support role while advancing toward a career in law.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front End Associate

Walmart
Broken Arrow, Oklahoma
08.2021 - Current
  • Processed customer transactions and provided excellent customer service.
  • Maintained a clean, organized, and inviting store environment.
  • Greeted customers warmly upon arrival and identified their needs.
  • Provided product knowledge to customers as needed.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Utilized a point-of-sale system to process cash, credit card, check, and gift card payments.
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Demonstrated strong problem-solving skills when handling customer complaints or inquiries.
  • Collaborated closely with coworkers on tasks, as assigned by manager.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

Associate of Arts - Political Science

Tulsa Community College
Tulsa, OK
05-2024

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
05-2021

Bachelor of Arts - Psychology

Oral Roberts University
Tulsa, OK

Skills

  • Time Management
  • Customer Service
  • Critical Thinking
  • Analytical Thinking
  • Detail-oriented
  • Writing
  • Communication
  • Integrity

Languages

Spanish
Native/ Bilingual

Accomplishments

TCC President's Honor Roll

TCC Dean's Honor Roll

Certification

  • Microsoft Office Specialist

Timeline

Front End Associate

Walmart
08.2021 - Current

Associate of Arts - Political Science

Tulsa Community College

High School Diploma -

Broken Arrow High School

Bachelor of Arts - Psychology

Oral Roberts University

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Maritza Soto