Maritza S Pereira
Riverview,USA
Summary
To obtain a reputable position as a supervisor pharmacy technician, where there is a demand to utilize all of my relevant expertise that will enable me with an opportunity for advancement, practice, professional growth, and give back to the Veteran community.
Overview
8
8
years of professional experience
Work History
Clinical Pharmacy Technician Supervisor
Department Of Veterans Affairs
Tampa, FL
06.2023 - Current
- Supervising Clinical Pharmacy Technician team
- Effectively manages clinical technicians to assure workflow is optimized
- Develop the work schedule, plan and grant leave and rotate duties of the pharmacy technician staff
- Assures that personnel are scheduled in such a way as to provide consistency of coverage and to accommodate planned leave
- Continuously analyzes and reassesses priorities, redirecting staff to assure that workload demands are accomplished in the most effective, efficient, and economic manner possible
- Assists with the development of performance standards and competencies that are realistic, challenging, and supporting the organizational mission, vision, and goals
- Responsible for ensuring all employees meet performance standards and competencies
- Identifies areas for improvement as needed
- Reviews on annual basis each subordinate's competencies and completes performance evaluations for subordinates
- Ensures any deficiencies are properly noted and training/re-training is scheduled in a timely manner
- Recommends counseling and disciplinary action based upon conduct with guidance from Employee Labor Relations
- Creating training manuals for clinical technician team
- Conducts technician meetings to assure proper updates of departmental and hospital communications
- Attends supervisory staff meetings within Pharmacy Service and participates in other meetings, committees, or workgroups within the medical center as appropriate
- Assists in the development of policies and procedures and participate in departmental goal planning and quality improvement activities
- Independently gathers, evaluates, and/or analyzes data to generate reports
- Guiding, leading, and conducting all training for Clinical Technicians
- Oversee CASHE for Tampa VA
- Completed AHEC inspections and scorecard, PIMS trained, completion of CASHE waivers, all inventories completed and LEAF request submitted on a timely manner
- Pharmacy Supply expert
- Assist pharmacy procurement with all supply items replacements and alternatives
- Lead with supply item conversions
- Work with pharmacy informatics to add products as well as looking in the national drug file
- Created and established a clinical technician position for the ED department
- Duties include medication reconciliations completed for veterans being admitted
- Review labs and assist pharmacist with urine cultures that need adjustments to current antibiotics
- Review supply prior authorizations
- Created and established a clinical technician position for Coumadin clinic
- Created a new clinic grid for clinical pharmacy technicians
- Created competencies and established all duties for the clinical pharmacy technicians
- Assists the Chief of Pharmacy in interviewing and selecting new employees and candidates for promotion and/or reassignment
- Make recommendations of employees for performance awards and other forms of recognition
- Knowledgeable with converting pharmacy items to prosthetics items using the CPRC Portal
- Review secure messages for ambulatory care clinical pharmacists
- Coordinates the review of inventory for expired medications, establishing a monthly schedule for inspections
Clinical Program Manager
Department Of Veterans Affairs
Tampa, FL
09.2016 - 05.2022
- 23 years of outpatient/inpatient experience as a Pharmacy Technician
- Manages administrative and technical pharmacy activities under HIPPA, FDA, and federal and state guidelines
- Plans and organizes pharmacy activities
- Develops economical, efficient work methods and operating procedures
- Coordinates pharmacy activities with other functional areas
- Develops and directs pharmacy quality assurance programs
- Inspects and evaluates pharmacy activities
- Conducts periodic inspections of all drugs storage and usage areas
- Corrects discrepancies and maintains inspection reports using Veriform
- Manages Open Encounter reports for over 30 providers
- Ensures Consults for Pharmacy, Primary Care, GYN, Women’s Heath, Mental Health, and CBOCs are managed within scheduling policies
- Works with Pharmacy service for the recruitment of new staff
- Assist in interviewing candidates for Pharmacy service
- Timekeeping in VATAS (trained)
- Extensive knowledge of CPRS/VISTA/ Microsoft Office
- Researches alternative sources for pharmacy supply item(s) for procurement
- Independently determines the best purchase to utilize
- Utilizes a range of well-established and commonly applied inventory principles, standard and non-standard methodologies, and concepts to determine need to intervene in the supply system in response to fluctuations in rates of usage, cost, alternative sources of supply
- Researches opportunities for and conducts analysis of potential cost savings, efficiencies, and process improvements using quantitative analysis and historical usage patterns
- Acts as a central point of contact for the coordination of ordering supply items and the resolution of logistics problems across organizational lines
- Highly knowledgeable of parenteral preparations and clinical practice in aseptic
- Assisted supervisor in obtaining data required to complete monthly reports
- Assisted supervisor in implementing new standards of procedures
- Also assisted in writing SOP’s for the service
- Approved VA license (completed and approved government vehicle driving packet)
- Assisted in the purchase of medications and/or supplies
- Knowledge of purchase cards, procurement and acquisition policies
- Ordering officer for Tampa VA (prime vendor interface menu in VISTA)
- Techniques in preparation of total Parenteral Nutrition (TPN) for adult formulation
- Experienced in unit dose cart fills, unit dose pre-packing, unit dose dispensing, and delivery according to JCAHO and AAAHC standards
- Oversees all operational aspects of the pharmacy automated dispensing equipment in the inpatient and outpatient areas of the pharmacy as well as throughout the facility and outpatient clinics
- Equipment includes, but is not limited to: - Automated Dispensing Cabinets (ADC), - Inpatient prepackaging machine, and - Outpatient dispensing machine (Script-Pro)
- (1) Refills, loads and unload medications to maintain inventory
- (2) Maintenance of stock levels, rotation of stock, removal of outdated medications, and record keeping
- Compounded medication solutions, elixirs, and creams with accuracy per provider’s order via therapeutic therapy within Pharmacy approved, manufacturer and stability guidelines
- Responsible for providing pharmaceutical services focusing on therapeutic drug monitoring, titrating, or altering medications per Anticoagulation Clinic guidelines
- Review DOAC dashboard to assist w/ renewal/potential non-adherence for DOACs
- Assist and send accurate information after interviewing veteran for Coumadin clinic
- Performs POCT (Point of Care testing) for INR
- Assist with the review of Prior Authorization Drug Requests for all supply items
- For FY20, I averaged 106/month (more than anyone in our service)
- Review all General Pharmacy consults to assure correct routing, and assigning those that are not obvious (e.g
- From an admin clinic and not specific PACT)
- Assigning PADRs from CPS or for the CPS that is on leave
- Ability to lead other Pharmacy technicians
- Currently assist supervisor in creating schedules for clinical technician team, assist in monthly huddles and updating staff on most recent information
- Coordinate inspections, and all clinical training performed by myself
- Trained all clinical pharmacy technicians in new role
- Assisted in creating completed check list for training
- Facilitate orders, and occasionally go over to pick up specialty vaccines for clinic administration
- Review the PADR health factor report (weekly) and make corrections
- Assist with scheduling issues
- Training patients on Naloxone use
- Participate w/group medical medication management services
- Participates in quality assurance, process improvement activities, and performance monitors
- Assists in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services
- Provides reminder phone calls to patients
- Educates patients to the use of video conferencing visits, MyHealtheVet medication profile view and refill use, secure messaging and other technologies as needed
- Assists staff with scheduling and resolving issues
- Completed driver safety training, fleet card training, texting while driving education, unauthorized commitments (UAC) to obtain approval to drive a government vehicle
- Routinely obtains and reviews laboratory or medical information as assigned by the Clinical Pharmacy Specialist, and reports all values beyond normal limits to the Clinical Pharmacy Specialist for review
- Make clinical assessments, document all clinical activities, update problem list and update medication allergy information in the medical record
- Participates in team and committee meetings as assigned
- Participates in In-Services for PACT providers/CBOC providers to educate on formulary/non formulary items for supply items
- Enters accurate progress notes into the patient’s medical record using computer templates and information obtained directly from the patient
- Prioritizes operational and assigned clinical functions to provide the highest level of patient care
- Reports all potential patient or pharmacy distributions problems and assists the Clinical Pharmacy Specialist in reporting adverse drug reactions, medication errors, and near misses
- Contributes to date entry related to quality assurance projects or other related projects
- Interview patients to ascertain significant medical and medication history/reconciliation
- Evaluate medication regiments for appropriateness, drug interactions, therapeutic duplications, non-compliance, and adverse drug events
- Enter other appropriate diagnostic test/procedures for Clinical Pharmacy Specialist
- Make recommendations to medial staff and refer patient to appropriate services as for patient care
Education
National Certified Pharmacy Technician -
PTCB
05.2025
BLS certified -
American heart Association
02.2025
Florida State license for pharmacy technician -
FL12.2024
POCT trained and certified -
White and Yellow Belt trained -
Skills
- Problem solving
- Collaboration
- Adaptability
- Critical thinking
- Strong work ethic
- Leadership
- Time management
- Bilingual
- Team-building techniques
- Problem Solver
- Teamwork
- Exceptional customer service
- Manager/Supervisor Experienced
- Written/Oral Communication
- Customer Service Advocate
References
Available upon request.
Personal Information
Title: Supervisor Clinical Pharmacy Technician
Timeline
Clinical Pharmacy Technician Supervisor
Department Of Veterans Affairs
06.2023 - Current
Clinical Program Manager
Department Of Veterans Affairs
09.2016 - 05.2022
National Certified Pharmacy Technician -
PTCB
BLS certified -
American heart Association
Florida State license for pharmacy technician -
POCT trained and certified -
White and Yellow Belt trained -
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