Robert Nelson SR.
Zephyrhills,Florida
Summary
Clinical Pharmacy Technician Supervisor with 24+ years of experience, including 17 years as a Chemotherapy technician and over 11 years as Lead Chemotherapy technician at James A. Haley VA. Experienced in motivating and leading teams, bringing accountability and achieving results. Currently serving as the Clinical Pharmacy Technician Supervisor, overseeing the Tampa Clinical Technician Team.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician Supervisor
James A. Haley VA Medical Center
Tampa, FL
05.2021 - Current
- Supervised 9 clinical technicians and provided coverage for up to 40 additional technicians in outpatient and inpatient settings.
- Successfully administered human resources actions and handled personnel matters in a manner that fostered positive relationships with both employees and union representatives.
- Organized schedules for clinical technicians.
- Responsible for approving and denying leave requests, including but not limited to annual and sick leave for Clinical technicians, inpatient and outpatient technician when their supervisor is out of the office
- Participated in the interview process for pharmacy technician candidates
- Ensures completion of job performance evaluations, makes recommendations for awards, and administers disciplinary actions if necessary.
Certified Lead Pharmacy Technician, Oncology
James A. HaIey V.A. Medical Center
Tampa, FL
06.2004 - 05.2021
- Calculated the correct quantity of medication and performed accurate measurements, labeling each prescription accurately
- Ensured accurate preparation of inpatient medication orders by following established procedures and protocols for different medicinal dosage forms such as chemotherapy, intravenous admixtures, and oral solids.
- Demonstrates expertise in maintaining sterile conditions during the preparation of IV Admixtures
- Conducted final inspections on simple IV Admixtures
- Responsible for handling and preparing hazardous materials
- Collaborated with pharmacists to review and convert orders to ensure correct drug and dosage administration.
- Ensured precise measurements and accurate calculations for all IV Admixtures prepared
- Performed meticulous double checks on weight-based calculated chemotherapy doses to minimize errors.
- Ensures correct medication details including drug name, strength, dosage form, and quantity are recorded in patient's profile
- Ensured accuracy of medication profiles through subsequent review by authorized individuals
- Assists with inventory management and medicine ordering.
Transportation Bus Driver
Metro Call-A-Ride
Saint Louis, MO
06.2002 - 06.2004
- Efficiently picked up and dropped off passengers by studying route maps
- Maintained friendly and courteous customer interactions.
- Collected fares and assisted riders with payment cards along designated route
- Regulating lighting, heating, and air conditioning to ensure passenger comfort
- Ensured the vehicle's safety by conducting inspections.
Rental Car Agent
Hertz Car Rental
Saint Louis, MO
12.1997 - 01.1999
- Communicated and provided additional products and services to enhance customers' travel experience
- Utilized strong sales skills to maximize revenue by promoting core products such as options to waive customers responsibility of damage, fuel options, and vehicle upsells.
- Successfully met individual sales targets while aligning with team goals
- Provided excellent service and sales in a fast-paced sales environment to enhance customers' rental experience.
- Managed the rentals and returns process, ensuring compliance with Hertz's policies and procedures
- Qualified and processed customer rentals with precise attention to detail
- Professionally resolved customer issues and concerns utilizing effective customer service techniques
- Ensured adherence to established guidelines for maintaining an appropriate appearance, resulting in the delivery of exceptional customer service.
Customer Service Manager
Ventures Department Store
Saint Louis, MO
09.1996 - 12.1997
- Coordinated and managed the onboarding process for newly hired customer service representatives.
- Developed strategic plans for ongoing enhancement
- Efficiently handled a wide range of grievances, trends, variances, and complaints
- Collaborated on task delegation and time management among Shift Managers
- Motivated and trained individual team members to enhance their performance
- Addressed and resolved customer inquiries and complaints, actively seeking feedback to gauge satisfaction levels with products offered.
- Supervised and managed the performance of hourly and temporary personnel, ensuring adherence to work instructions
- Managed employee performance by implementing disciplinary measures and providing coaching and counseling.
Ship's Serviceman
United States Navy
San Diego , CA
05.1992 - 08.1996
- Managed and operated retail and service activities afloat.
- Responsible for overseeing inventory procurement at ship store
- Maintained store financial records and accounting systems
- Logged inventory for incoming and outgoing shipments; monitored placed orders
- Performed daily tasks to successfully manage and operate ship's barbershops
- Served as a cash collection and depositing agent
- Maintained ship vending and cash collection machines through stocking, repairing, and maintenance duties.
- Managed and operated ship's laundry and tailor shops
- Supervised the number one firefighting team and Chemical decontamination team.
Education
Associate of Applied Science - Pharmacy Technician
Allied Medical College
Saint Louis, MO09.1999
Skills
- Certified vaccinator
- Worked with Script-pro automated system outpatient and inpatient
- Hospital programs, Vista, Cprs, and Dashboards
- Troubleshooting malfunctioning equipment
- Immunization Administration
- Sterile technique
- Pharmaceutical Calculations
- Medication Dispensing
- FDA and HIPPA compliance
- Fill orders
- Drug inventory control
- Problem-solving
- Train pharmacy staff on vaccine preparation
- Performs all the duties of a pharmacy technician at lower grades
- Restock shelves
- Serve customers
- Training
- Customer relations
Certification
PTCB Certified since 2011
Timeline
Clinical Pharmacy Technician Supervisor
James A. Haley VA Medical Center
05.2021 - Current
Certified Lead Pharmacy Technician, Oncology
James A. HaIey V.A. Medical Center
06.2004 - 05.2021
Transportation Bus Driver
Metro Call-A-Ride
06.2002 - 06.2004
Rental Car Agent
Hertz Car Rental
12.1997 - 01.1999
Customer Service Manager
Ventures Department Store
09.1996 - 12.1997
Ship's Serviceman
United States Navy
05.1992 - 08.1996
Associate of Applied Science - Pharmacy Technician
Allied Medical College
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