Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Carla Berg

Westminster,MD

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Mid-Maryland Musculoskeletal Institute
08.2023 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Completed patient referrals to other medical specialists.

Front End Associate, Licensed Pharmacy Technician

Giant Foods
06.2020 - Current
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
  • Streamlined pharmacy operations by effectively collaborating with pharmacists, healthcare providers, and other team members.
  • Developed effective strategies for managing clinic flow at high-volume vaccination sites while prioritizing patient care.

Education

Nursing

Penn State Mont Alto
Mont Alto, PA
05.2021

Skills

  • Payment Collection
  • HIPAA Compliance
  • Medical Billing
  • Certified Vaccinator
  • Licensed Pharmacy Technician
  • Medical Terminology
  • Telephone Etiquette
  • Patient Scheduling

Certification

Reliable Fast Learner Hardworking People Person CPR certified

Affiliations

Member of THON Member of Gay Straight Alliance Club 2016-2019 Governor Thomas Johnson High School, Frederick, MD 3.9 GPA Honors Student French Club Participant Choir Member

Timeline

Medical Receptionist

Mid-Maryland Musculoskeletal Institute
08.2023 - Current

Front End Associate, Licensed Pharmacy Technician

Giant Foods
06.2020 - Current

Nursing

Penn State Mont Alto
Reliable Fast Learner Hardworking People Person CPR certified

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Carla Berg