Maritza Valdovinos Villegas
Norma Mendoza Agency
Richland,WA
1
Language
6
years of professional experience
Dedicated insurance sales agent with strong customer service and negotiation skills. Experienced in educating clients on policy benefits and managing relationships to enhance customer retention.
Results-driven insurance sales agent with a proven track record in account management and exceptional customer service. Skilled in educating clients about coverage options while consistently exceeding sales targets, fostering long-term relationships that drive retention and satisfaction.
Work History
Insurance Sales Agent
5 Months- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Educated customers on policy benefits and coverage options to enhance understanding.
- Processed policy applications efficiently, ensuring accuracy and compliance with regulations.
- Provided exceptional customer service to address inquiries and resolve issues promptly.
- Conducted market research to identify potential leads and expand client base.
- Utilized CRM software to track client interactions and manage follow-up communications effectively.
Insurance Sales Agent
2 Years 3 Months- Collaborated with team members to streamline sales processes and improve operational efficiency.
- Maintained up-to-date knowledge of industry trends and product offerings for informed consultations.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Generated quotes and proposals for clients to match individual needs.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
Life Insurance Agent
1 Year 2 Months- Developed and implemented personalized insurance plans for diverse client needs.
- Educated clients on policy benefits, enhancing understanding and satisfaction.
- Conducted comprehensive financial assessments to identify optimal coverage options.
- Managed client relationships through consistent follow-ups and service excellence.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
Deli Clerk
6 Months- Ensured product freshness by regularly checking and rotating deli items.
- Assisted customers with selection and provided knowledgeable recommendations on products.
- Operated slicers, scales, and other equipment to prepare deli products efficiently.
- Maintained cleanliness and organization of the deli counter and surrounding areas.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma
Property And Casualty License
Skills
Customer service
Insurance sales
Strong negotiation
Product knowledge
Account management
Licensed insurance agent
Rapport building
Customer retention
CRM tracking
Customer follow-up
Property and casualty insurance
Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Insurance Sales Agent
Norma Mendoza Agency
07.2025 - 12.2025Read More
Insurance Sales Agent
Finders Insurance Group
06.2021 - 09.2023Read More
Life Insurance Agent
Primerica
03.2020 - 05.2021Read More
Deli Clerk
WinCo Foods
09.2019 - 03.2020Read More
Columbia Basin College
High School Diploma
Read More
Profetional Training School
Property And Casualty License
Read More