Maritza Velazquez
Howey in the Hills,FL
Summary
Retired correctional leader from the New York City Department of Correction, adept in Enhanced Supervision Housing oversight and crisis management. Demonstrated excellence in interdepartmental collaboration and mental health coordination, significantly improving operational efficiency and safety. Skilled in motivational techniques, ensuring high staff performance and inmate security.
Overview
20
20
years of professional experience
Work History
Deputy Warden, Executive Officer – Enhanced Supervision Housing
New York City Department of Correction
01.2019 - 01.2021
- Oversaw the ESH housing units, ensuring a secure and controlled environment
- Ensured the safety of both staff and inmates by closely monitoring unit operations
- Supervised all staff and inmates within the ESH program
- Collaborated with mental health professionals and security teams to ensure program success
- Conducted regular meetings to assess program effectiveness and address operational concerns
- Monitored staffing levels for all units, ensuring optimal coverage
- Managed overtime distribution and monitored overall staffing efficiency
Assistant Deputy Warden
New York City Department of Correction
01.2017 - 01.2019
- Supervised inmates and facility operations
- Completed Use of Force and COD investigations with precision and accuracy
- Ensured timely and accurate reporting of incidents and compliance with institutional protocols
Captain
New York City Department of Correction
01.2013 - 01.2017
- Assisted in workers’ compensation processes, including claim lookups using PMS systems
- Updated daily reports for various commands and addressed workers’ compensation inquiries
- Collaborated with the Director, Law Department, and support staff to streamline processes
- Conducted home visits, wellness checks, and random urinalysis and breathalyzer tests
- Supervised officers and supported Assistant Deputy Wardens in facility operations
- Monitored the Inmate Intake Tracking System (ITS) to ensure accurate admissions processing
- Reviewed and processed court documentation, bail, and classification details
Correction Officer
New York City Department of Correction
01.2001 - 01.2013
- Maintained Control and safety of all persons detained within the jail system of the department
- Conduct the security inspection tours and tours of inspection of each individual cell
- And showed proper count at all times
- Afforded all services mandated by the board of corrections
- Communicated with their supervisor of any concerns within my assigned area
Education
A.A.S - Legal Studies
Hostos Community College
Skills
- Facility and operational management
- Enhanced Supervision Housing (ESH) oversight
- Mental health and security coordination
- Investigations
- Reporting
- Employee wellness
- Interdepartmental collaboration
- Stakeholder communication
- Familiarity with systems like PMS and ITS
- Workplace safety
- Correctional operations
- Crisis management
- Motivational techniques
- Policy enforcement
- Surveillance techniques
- De-escalation techniques
- Oversee security
Training
- Crisis Intervention
- Risk Management Accountability
- Dale Carnegie
References
Available upon request.
Languages
Spanish
Professional
Timeline
Deputy Warden, Executive Officer – Enhanced Supervision Housing
New York City Department of Correction
01.2019 - 01.2021
Assistant Deputy Warden
New York City Department of Correction
01.2017 - 01.2019
Captain
New York City Department of Correction
01.2013 - 01.2017
Correction Officer
New York City Department of Correction
01.2001 - 01.2013
A.A.S - Legal Studies
Hostos Community College
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