Maritza Alejandra Nunez
3571 S Dana Dr. Yuma,AZ
Summary
Currently serving as a U.S. Customs and Border Protection Officer at the Calexico West Port of Entry. As an Officer, I safeguard the border, while enforcing immigration and customs laws. I am highly-motivated individual with strong work ethic, adaptability and leadership skills ready to take on new task and challenges.
Overview
10
10
years of professional experience
Work History
OFFICER
U.S. Customs and Border Protection
CALEXICO, CA
08.2020 - Current
- Assigned to the Calexico West Port of Entry since 08/04/2020.
- Currently, a GS-12 level, step 1.
- Enforced immigration and customs laws.
- Processed non-citizens under CBP-One program issuing Notice to Appear (NTA) and identified and detained possible national threats.
- Conducted interviews and examined documents to determine admissibility of travelers into the United States.
- Intercepted counterfeit and fraudulent documents.
- Identified and detained noncitizens who failed to comply with immigration laws.
- Detected and prevented human smuggling and illegal entry of non-citizens.
- Prevented illegal entry of prohibited goods, illegal drugs, and other contraband by conducting vehicle searches on a daily basis.
- Worked in the Admissibility Enforcement Unit (AEU), which included conducting interviews, Expedited Removals, Notice to Appear (NTA), Credible Fear Statements under oath, and fingerprints.
- Conducted queries utilizing law enforcement systems such as TECS, NCIC, EARMS, CIS, IDENT, PCQS, and ATS.
- Processed and apprehended individuals with outstanding warrants in accordance with NCIC guidelines.
- Worked with law enforcement agencies such as HSI, ERO, and Local Police to identify persons of interest and deliver detainees.
- Escorted and verified the removal of noncitizens to Mexico via VR gate.
- Transported detainees in a safe manner to detention centers such as Imperial Regional Detention Center, San Luis Regional Detention and Support Center, and Otay Mesa Detention Center.
- Conducted immediate and full pat-downs of individuals for weapons, contraband, and officer safety.
- Responded quickly and efficiently to emergency situations involving illegal border crossings and port runners fleeing.
- Prepared detailed written reports articulating and detailing specific facts based on extraordinary circumstances.
WAREHOUSE MANAGER
BUC-EE’S
ROBERSTDALE, AL
03.2019 - 07.2020
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Complete warehouse operational requirements by scheduling and assigning employees, and following up on work results.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Coordinated with warehouse workers to ensure proper storage and distribution of products.
- Assisted management with identifying ways to improve or enhance current services.
- Established and maintained good relations with customers, vendors and transport companies.
- Provided guidance and technical support to management and employees.
- Analyzed results and recommended changes to current operations and policies.
ARMED SECURITY OFFICER
ALLIED UNIVERSAL SECURITY SERVICES
SAN DIEGO, CA
04.2016 - 06.2018
- Assigned to BAE Systems San Diego Ship Repair to safeguard the safety of all employees.
- Controlled personnel access by verifying identification/credentials.
- Operated Garrett metal detectors on individuals and conducted frequent bag checks to prevent the smuggling of prohibited items into the facility (drugs, alcohol or weapons).
- Complete check of vehicles to prevent the smuggling of people or prohibited objects into the facility.
- Worked hand and hand with government companies: SWRMC, POLICE DEPARTMENT, FIRE DEPARTMENT, NCIS and NAVY POLICE due to medical emergencies, fire alarms and bomb threats in the facility.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Wrote reports of daily activities or irregularities such as equipment or property damage, theft or presence of unauthorized persons.
- Traffic control
- Patrolled assigned areas to detect suspicious activities and persons.
- Adhered to company policies regarding access control procedures for visitors and contractors.
- Interacted with employees in a professional manner while providing directions or responding to inquiries.
- Communicated effectively with team members while coordinating efforts during shifts.
- Maintained high levels of alertness throughout shifts.
HOSTESS
APPLEBEE’S
CHULA VISTA, CA
11.2014 - 04.2016
- Greeted and escorted guests to seating area, furnished menus and highlighted daily specials.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Provided excellent customer service by addressing customer needs promptly.
- Resolved any customer complaints or issues quickly and professionally.
- Cross trained in all job specialties within the restaurant and performed those duties on regular basis.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Responsible for organization and cleanliness of daily operations.
- Assisted in preparing the restaurant for opening and closing shifts.
Education
Hotel And Lodging Certificate -
San Diego Job Corps
Imperial Beach, CA02.2015
High School Diploma -
Calexico High School
Calexico, CA06.2012
Skills
- Bilingual: English/Spanish
- Organized and Detail Oriented
- Strong Relationship Builder
- Professional and Personable
- Conflict Resolution
- Ability to Handle Fast-Paced and stressful environment
- Integrity and Honesty
- Dependable
- Leadership skills
Certifications and Awards
- Successful Customs and Border Protection Polygraph.
- Customs and Border Protection Field Operations Academy successfully completed.
- Admissibility Enforcement Unit Certified.
- Mobile Field Force Certified.
- Foreign Language Awards Program Recipient (Spanish language).
Languages
Spanish
Native/ Bilingual
References
- Nydia Flores
U.S. Customs and Border Protection: Officer
Phone #: 760-427-8291
- Ruben Anguiano
U.S. Customs and Border Protection: Branch Chief
Phone #: 760-802-6388
Timeline
OFFICER
U.S. Customs and Border Protection
08.2020 - Current
WAREHOUSE MANAGER
BUC-EE’S
03.2019 - 07.2020
ARMED SECURITY OFFICER
ALLIED UNIVERSAL SECURITY SERVICES
04.2016 - 06.2018
HOSTESS
APPLEBEE’S
11.2014 - 04.2016
Hotel And Lodging Certificate -
San Diego Job Corps
High School Diploma -
Calexico High School
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