Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
COMAT Turkish Airlines Office Agent
AGI
04.2022 - Current
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Processed customer orders quickly and accurately for timely delivery.
Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Regional Flight Attendant
SkyWest Airlines
10.2019 - 03.2020
Ensured on-time departures by efficiently completing pre-flight checks, cabin preparation, and boarding procedures.
Participated in regular training sessions to stay current on industry regulations, safety protocols, and customer service techniques.
Maintained a safe and comfortable environment for passengers with thorough knowledge of emergency procedures and equipment usage.
ELAL Israeli Airline Gate Leader
Swissport USA
11.2015 - 06.2018
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Assisted with new hire processing and existing training programs.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
Bachelor of Arts - Linguistics
Szczecin University
Szczecin
06.2002
High School Diploma -
St. George Academy
New York, NY
06.1995
Skills
Critical Thinking
Positive Attitude
Clear and excellent Communication
Math aptitude , Analytical skills and Documenting Information