Marivel Flores
Dos Palos,CA
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Overview
2027
2027
years of professional experience
Work History
Auto Insurance Agent
Fiesta Auto Insurance
Chowchilla, California
07.2025 - Current
- Assisted clients in selecting appropriate auto insurance coverage options.
- Processed new policy applications and renewals efficiently and accurately.
- Educated customers on policy details, terms, and conditions clearly.
- Resolved customer complaints by providing timely solutions and support effectively.
- Provided detailed explanations of coverages, exclusions, limits, and other policy provisions.
Cook /Customer Service Cashier
Taco grotto
Dos Palos, California
11.2019 - 03.2023
- Prepared and cooked menu items following Taco Grotto recipes and standards.
- Maintained cleanliness and organization of kitchen workspace during meal preparation.
- Assisted in inventory management by tracking ingredient levels and restocking supplies.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored cooking times to ensure food quality and safety standards were met.
- Trained new staff on kitchen procedures and proper food handling techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Resolved customer complaints regarding food quality or services provided.
- Checked completed orders for correct quantity and quality.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Assisted customers with menu selections and answered product inquiries promptly.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
Cashier
La michoacana carnicería
Los Banos, California
11.2017 - 09.2019
- Handled cash, credit, and debit transactions accurately and securely.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
Cashier
Mi barrio gas station
Los Banos, California
03.2017 - 10.2017
- Handled cash, credit, and debit transactions accurately and securely.
- Provided friendly customer service while addressing inquiries and concerns.
- Stocked shelves with merchandise to ensure product availability for customers.
- Monitored inventory levels and alerted management of low stock items.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
Tractor driver
Morning Star
Los Banos, California
03.2013 - 10.2015
- Operated tractors for land preparation and crop cultivation tasks.
- Inspected all parts of the tractor on a daily basis for any wear or damage that may have occurred during operations.
- Completed day-to-day duties accurately and efficiently.
Secretary Customer service
Heks auto body
Firebaugh, California
- Reviewed invoices for accuracy before submitting them for payment processing.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Handled confidential documents with discretion.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Education
Los Banos Valley Community High School
Los Banos, CASkills
- Food preparation
- Kitchen organization
- Inventory management
- Cash handling
- Equipment operation
- Employee training
- Quality control
- Communication skills
- Beautiful presentation of food
- Strong attention to safe food handling procedures
- Problem-solving
- Customer service
- Food safety
- Effective communication
- Supply ordering
- Confidentiality
- Appointment scheduling
- Phone reception
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Auto Insurance Agent
Fiesta Auto Insurance
07.2025 - Current
Cook /Customer Service Cashier
Taco grotto
11.2019 - 03.2023
Cashier
La michoacana carnicería
11.2017 - 09.2019
Cashier
Mi barrio gas station
03.2017 - 10.2017
Tractor driver
Morning Star
03.2013 - 10.2015
Secretary Customer service
Heks auto body
Los Banos Valley Community High School