Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariya Meux

Fresno,CA

Summary

A dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. A proven achiever with a track record of exceeding sales goals and enhancing warehouse efficiency at Ontrac. Demonstrates exceptional problem-solving abilities and customer service, adept in inventory control and utilizing Salesforce software. Recognized for critical thinking and active listening, skillfully managing customer inquiries and inventory discrepancies

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Ocean Gold Seafood
06.2022 - 04.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.

Warehouse Inventory Clerk

Ontrac
07.2021 - 05.2022
  • Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
  • Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
  • Facilitated smooth communication between warehouse staff and other departments, providing updates on inventory availability and shipment statuses as needed.
  • Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.

Education

High School Diploma -

Bullard High School
Fresno, CA
06.2020

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Salesforce Software
  • Zendesk experience
  • Livechat support
  • Inventory Control
  • Inventory Tracking
  • Audit processes
  • Sales Goals

Timeline

Customer Service Representative

Ocean Gold Seafood
06.2022 - 04.2024

Warehouse Inventory Clerk

Ontrac
07.2021 - 05.2022

High School Diploma -

Bullard High School

Similar Profiles

CREATE PROFILE
Mariya Meux