Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Receptionist
Hollywood Professional Tanning Salon
East Tawas , Michigan
06.2020 - Current
Greeted over 40 visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Informed and demonstrated how to use tanning equipment to new clients.
Exceeded monthly tanning product and membership sale quotas.
Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Waitress
The Lodge
Tawas City, Michigan
05.2017 - Current
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Bussed and reset tables to keep dining room and work areas clean.
Checked identification for minimum age for sale of alcoholic beverages.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Waitress
G's Pizzeria & Deli
East Tawas, Michigan
07.2021 - 11.2021
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Performed opening and closing duties within bar area according to schedule.
Cleared plates and utensils, cleaned table and chairs, and prepared new place settings.
Assisted bartenders with washing of glasses and bar equipment when unusually busy.
Checked identification of customers ordering cocktails to confirm patrons met age requirements to order alcoholic beverages.
House Cleaner
Crystal Sands Beach Resort
Tawas City, Michigan
06.2018 - 06.2019
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Emptied trashcans and transported waste to collection areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Engaged with guests on room requirements and amenities to promote overall satisfaction.