High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Hi, I’m
Marjiha jahan
Buffalo,NY
Summary
Overview
6
years of professional experience
Work History
Mayor Summer Youth, NYC
Summer Youth Employee
2017.07 - 2017.09 (2 months)
Job overview
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Developed and monitored budgets for recreational activities.
- Collaborated with other recreation staff in developing new recreational activities.
- Prepared reports for management regarding status and progress of recreational activities.
Amazon
Learning Ambassador
2019.06 - 2021.01 (1 year & 7 months)
Job overview
- Train new employees on their tasks and duties.
- Act as the primary point of contact for new employees seeking information and support on using in-house tools.
- Monitor and report on new warehouse employees.
Burlington
Cashier Team Lead
2021.11 - Current (2 years & 10 months)
Job overview
- Assisted customers by answering questions and fulfilling requests.
- Alleviated customer service needs with policy-appropriate solutions.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Quickly and accurately counted drawers at start and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Processed customer orders and accurately handled payment transactions.
- Investigated and resolved customer inquiries and complaints quickly.
- Trained new personnel regarding company operations, policies and services.
Education
Burgard High School Buffalo, NY
High School Diploma
08.2018
University Overview
Skills
- Staff Training
- Multi Tasking
- Public Speaking
- Team Player
- Bilingual (English, Bangla & Hindi/Urdu)
Timeline
Cashier Team Lead
Burlington
2021.11 - Current (2 years & 10 months)
Learning Ambassador
Amazon
2019.06 - 2021.01 (1 year & 7 months)
Summer Youth Employee
Mayor Summer Youth, NYC
2017.07 - 2017.09 (2 months)
Burgard High School
High School Diploma
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