Property management and leasing professional with strong experience in tenant relations, leasing operations, and administrative coordination. Known for improving resident satisfaction, maintaining high occupancy, and supporting efficient property operations.
Work History
Leasing Agent Assistant
3 Months
Cushman & Wakefield | 03.2026 - Current
Coordinated property showings and maintained accurate listings for prospective tenants.
Assisted in managing tenant inquiries and lease agreements to streamline operations.
Supported lease administration processes, ensuring compliance with company policies and regulations.
Developed relationships with clients, enhancing customer satisfaction and retention rates.
Leasing Consultant
1 Year 3 Months
Stephens Real Estate Group | 03.2025 - Current
Conducted 10+ weekly property tours, successfully converting prospects into residents
Maintained high occupancy rates by managing leads and conducting follow-ups with potential residents
Process lease applications, renewals, and compliance documentation
Resolved resident concerns, enhancing retention and satisfaction among current residents
Support marketing and outreach campaigns
Administrative Assistant
2 Years
Bonita House | 02.2023 - 02.2025
Coordinated office operations and provided executive support to enhance organizational effectiveness
Facilitated internal communications across departments to ensure timely information sharing
Redesigned filing systems and streamlined workflow for better accessibility and efficiency
Supported documentation processes and compliance tracking
Store Manager
2 Years 1 Month
Cotton On Kids | 01.2021 - 02.2023
Led team to exceed sales goals consistently
Developed inventory and merchandising strategies to optimize product placement and sales
Provided exceptional customer service and team leadership to foster a positive shopping experience
Oversaw payroll processing and daily operations to ensure smooth employee management
Office Manager
1 Year 6 Months
Teltos Quartz Stone | 07.2019 - 01.2021
Coordinated daily operations and vendor relationships to ensure seamless workflow
Streamlined administrative processes to enhance efficiency and reduce redundancies
Managed client communications and scheduling to optimize service delivery
Supervised and trained staff
Front Desk Agent
4 Years 4 Months
The Beresford | 08.2016 - 12.2020
Managed reservations, cancellations, and room assignments to ensure seamless guest experiences
Managed check-in/check-out in a high-volume hotel environment
Addressed guest concerns promptly and courteously to enhance satisfaction
Processed payments and verified billing details
Presented room upgrade options to guests during check-in and services, contributing to increased hotel revenue
Provided information on amenities and local attractions