Marjona Gaffarova
Sephora
New York,NY
4
Languages
1
Certification
3
years of professional experience
Customer-focused Marketing Management and Sales professional with experience in customer service, retail sales, and digital marketing. Proven skills in fostering strong relationships and effective communication within fast-paced teams. Committed to enhancing customer experiences and contributing to service-oriented environments.
Work History
Beauty Advisor
1 Month- Provide personalized customer service and product recommendations based on individual needs.
- Build positive client relationships through professional communication and attentive service.
- Use strong product knowledge and cross-selling skills to support customer satisfaction and sales goals.
- Maintain a clean, organized, and welcoming environment while upholding company standards.
Sales Advisor
2 Years 5 Months- Assist a high volume of customers while maintaining efficiency, accuracy, and a positive attitude.
- Support daily sales targets through confident product recommendations and effective selling techniques.
- Handle transactions and customer requests efficiently during peak periods and busy store operations.
- Work collaboratively with team members to maintain smooth operations and high store standards.
Marketing Intern
4 Months- Worked with the marketing team to support campaigns and promotional activities.
- Shared creative ideas to develop engaging content for target audiences.
- Analyzed social media performance to identify trends and improve future campaigns.
- Communicated ideas clearly and worked effectively with team members to meet project goals.
Human Resources Intern
4 Months- Completed 100+ hours of HR training and supported daily administrative operations.
- Organized employee records and handled confidential information with accuracy and professionalism.
- Assisted with onboarding and employee documentation to support smooth workplace operations.
- Communicated with team members and completed administrative tasks in a structured, fast-paced environment.
Education
Career And Technical Education (CTE) Certificate - Technology Education
- New York State Regents Diploma with a Career and Technical Education (CTE) Certificate in Technology.
- Developed practical technology, digital, problem-solving, and communication skills.
Bachelor of Science (B.S.) - Marketing Management and Sales
- Developed strong communication, teamwork, and customer service skills.
- Studied marketing, sales, consumer behavior, and business communication.
- Completed team projects requiring collaboration, presentation, and problem-solving.
Skills
Customer Service
Teamwork
Professional Communication
Sales & Upselling
Problem Solving
Adaptability
Microsoft office proficiency
Time management
Leadership
Conflict resolution
Languages
Uzbek
Native or Bilingual
English
Full Professional
Turkish
Full Professional
Russian
Professional Working
Certification
CEO Certificate - Leadership and Business Achievement Recognition
Timeline
Beauty Advisor
Sephora
07.2026 - CurrentRead More
Marketing Intern
CampusReel
12.2025 - 04.2026Read More
Sales Advisor
H&M
03.2024 - 08.2026Read More
Human Resources Intern
Maimonides Health
10.2023 - 02.2024Read More
Brooklyn Studio Secondary School
Career And Technical Education (CTE) Certificate from Technology Education
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New York City College of Technology - CUNY
Bachelor of Science (B.S.) from Marketing Management and Sales
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