Marjorie Balda
Carmel,IN
Summary
Dynamic professional with strong interpersonal skills and a passion for helping others, honed as a Freelance Interpreter for SOSI/FEMA. Recognized for exceptional customer service and effective communication, I excel in building relationships and solving problems, ensuring clarity and understanding in every interaction. Committed to delivering impactful results in diverse environments.
Overview
6
6
years of professional experience
Work History
Freelance interpreter
SOSI / FEMA
Westfield, Indiana
08.2025 - Current
- Translated spoken content accurately during calls.
- Maintained confidentiality while handling sensitive information during sessions.
- Adapted quickly to varying situations and client needs during assignments.
- Engaged with clients to clarify context and improve communication effectiveness.
- Supported colleagues by providing assistance with translations as needed.
Barista
Starbucks
Carmel, IN
11.2024 - Current
- Prepared and served high-quality beverages to customers.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Operated espresso machines, grinders, and other beverage equipment efficiently.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed inventory levels by restocking supplies as needed throughout shifts.
Childcare Worker
Grace Church
Westfield, IN
03.2024 - Current
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Team Member
Meijer
Carmel, IN
07.2021 - 05.2022
- Collaborated with team members to maintain a clean and organized store environment.
- Responded quickly to customer needs.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Gained recognition for delivering excellent customer service through active listening and empathy.
Private Child Care
Carmel, IN
03.2020 - 04.2021
- Provided attentive and caring childcare for 2 families.
- Organized engaging activities to stimulate learning and development.
- Provided emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
Education
40-hour Program for Spanish Interpreters - Basics of Interpretation, Ethics & Standards, Medical Terminology I, Interpreting in Cardiology, Interpreting in Endocrinology, Medical Terminology II, Interpreting in Orthopedics, Interpreting in Psychiatry, Interpreting in Nephrology, Interpreting in Oncology
Medical Interpreting Training School
07.2022
Biology I, Algebra I, Physics I
University of San Carlos
Guatemala City, Guatemala10.2018
Leadership and collaboration, Management for a fundraising, Provide English lessons
Verbo Christian School No.3
Guatemala City, Guatemala10.2018
Skills
- Strong interpersonal skills
- Simultaneous interpretation
- Effective communication
- Problem solving
- Active listening
- Strong ability to make connections and build relationships
- Dedicated to helping others
- Exceptional customer service skills
Languages
- Spanish, Native
- English, Proficient
Timeline
Freelance interpreter
SOSI / FEMA
08.2025 - Current
Barista
Starbucks
11.2024 - Current
Childcare Worker
Grace Church
03.2024 - Current
Team Member
Meijer
07.2021 - 05.2022
Private Child Care
03.2020 - 04.2021
40-hour Program for Spanish Interpreters - Basics of Interpretation, Ethics & Standards, Medical Terminology I, Interpreting in Cardiology, Interpreting in Endocrinology, Medical Terminology II, Interpreting in Orthopedics, Interpreting in Psychiatry, Interpreting in Nephrology, Interpreting in Oncology
Medical Interpreting Training School
Biology I, Algebra I, Physics I
University of San Carlos
Leadership and collaboration, Management for a fundraising, Provide English lessons
Verbo Christian School No.3