Marjorie Forbes
Oak Harbor,WA
Summary
Dedicated professional with extensive experience in case management and ethical compliance. Known for collaborating with multidisciplinary teams to enhance service delivery and providing crisis intervention strategies that support vulnerable populations.
Overview
19
19
years of professional experience
Work History
Disability Specialist
Washing State
Oak Harbor, Washington
11.2014 - 05.2023
- Developed comprehensive assessments to identify client needs and services.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Collaborated with other professionals to assess client needs.
- Assisted clients in navigating social service programs and resources.
- Assisted clients in locating resources for housing, medical care, employment, and other basic needs.
- Created individualized treatment plans based on client needs and preferences.
- Provided crisis intervention and conflict resolution for clients in distress.
- Collaborated with multidisciplinary teams to enhance service delivery effectiveness.
- Maintained accurate records of client progress towards achieving their goals and objectives.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Child Welfare Supervisor
DCYFS, Washington State
Bellingham, Mount Vernon and Oak Harbor, Washington
01.2008 - 10.2014
- Coordinated service delivery to enhance support for families involved with child welfare programs.
- Managed crisis intervention strategies to stabilize families in high-stress situations.
- Supervised caseworkers to ensure compliance with state regulations and policies.
- Led team meetings to discuss case progress and share resources effectively.
- Resolved conflicts between clients, families, staff, and outside organizations in a timely manner.
- Implemented strategies for improving client outcomes.
- Evaluated staff performance and provided constructive feedback regularly.
- Reviewed reports from social workers to ensure accuracy and compliance with regulations.
- Ensured that all services are provided within established ethical standards.
- Established relationships with external stakeholders to foster collaboration among agencies.
- Provided guidance and support to social services staff.
- Performed case management activities, such as assessing needs and determining eligibility for services.
- Executed disciplinary procedures to address staff violations according to agency guidelines.
- Conducted recruitment and selection processes for new staff members volunteers and staff.
- Engaged with community groups to clarify agency objectives and services to explain and interpret purposes, programs, and policies.
Child Protective Specialist
Children's Administration, WA State
Oak Harbor, Washington
10.2004 - 01.2008
- Conducted thorough assessments of child safety and wellbeing in diverse family situations.
- Responded to and investigated reports of child abuse or neglect to ensure children's safety.
- Conducted initial investigations of reported child abuse and neglect cases, gathering information from interviews with parents, children, teachers and other sources.
- Investigated allegations of physical or sexual abuse by interviewing witnesses and reviewing relevant documents.
- Developed and implemented family improvement plans.
- Developed case plans outlining interventions and resources for families in need.
- Developed case plans that addressed the needs of the family while ensuring the safety and well-being of children.
- Collaborated with community agencies to coordinate support services for at-risk children.
- Collaborated with community partners such as law enforcement agencies, schools, healthcare providers and social service organizations to ensure optimal outcomes for clients.
- Collaborated with other professionals to provide comprehensive services for clients.
- Monitored compliance with safety plans to ensure ongoing protection of children involved.
- Conducted home visits, completed inspections and interviewed family members and witnesses.
- Trained new staff on policies, procedures, and best practices in child protection.
- Documented case notes and maintained accurate records in compliance with regulations.
- Attended court hearings related to child welfare cases as a representative for the agency.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Addressed legal issues, assisting with hearings, and providing testimony to inform custody arrangements
- Responded promptly to emergency situations involving potential abuse or neglect.
- Facilitated referrals for medical treatment, mental health counseling and other social services.
- Informed victims about legal processes and timelines.
- Ensured that all mandated reporting requirements were met in a timely manner.
- Maintained confidentiality through stringent handling of charts and data.
Education
Bachelor of Arts - Social Services
Western Washington University
Bellingham, WA06-1997
Skills
- Client assessment
- Crisis management
- Service coordination
- Psychosocial assessments
- Case management
- Ethical compliance
- Team collaboration
Custom Section 1
Military Service
-Active Duty Navy from July 1981-March 1990
- United States Navy Reserve from August 1990-September 2005, retired
Timeline
Disability Specialist
Washing State
11.2014 - 05.2023
Child Welfare Supervisor
DCYFS, Washington State
01.2008 - 10.2014
Child Protective Specialist
Children's Administration, WA State
10.2004 - 01.2008
Bachelor of Arts - Social Services
Western Washington University