Marjorie McCarthy
Grants Pass,OR
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Accounts Payable Administrator
Lithia Motors
04.2022 - Current
- Reconciled vendor statements monthly, identifying errors and resolving discrepancies promptly.
- Reduced late payment fees by closely monitoring due dates and prioritizing payments.
- Multitasking, answering phones and directing to the proper department.
- Optimized the use of accounting software through customization and regular updates, enhancing overall functionality and efficiency within the department.
- Prepared weekly check runs for approved invoices, delivering accurate payments to vendors on time.
- Developed strong relationships with vendors, facilitating open communication for effective issue resolution.
- Collaborated with vendors to resolve discrepancies and negotiate favorable payment terms.
- Input financial data and produced reports using Excel.
- Executing and running detailed reports for team for time management.
Club Manager/Personal Trainer/Group Fitness Instructor
The Commons Anytime Fitness
03.2018 - 04.2022
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Troubleshoot problems and developed successful solutions
- Developed a comprehensive fitness program including individual fitness orientations, group fitness and wellness programming for members
- Collaborated with team members to meet daily demands and handle challenging projects
- Completed all tasks promptly and with minimal oversight
- Hiring/termination of staff as well as disciplinary actions
- Assist with day to day office tasks such as tracking, taking payments, answering phone calls, answering emails, payroll, employee reviews, creating revenue reports, creating marketing materials updating our website
- Etc..
- Safeguarding personal, medical and financial information
- Data entry, record keeping, reviewing financial, medical records and membership contracts for accuracy and completeness
- Leading large groups of people and explaining proper form, technique and procedures used in the gym.
Personal Trainer/Group Fitness Instructor
Superior Athletic Club
01.2006 - 09.2015
- Directed, coordinated, designed and delivered individual and group sport physical fitness, injury prevention, rehabilitation, nutrition and wellness programs for members with specific requirements, diseased patients and general populations
- Member relations, answering phones, membership sales, reviewing membership contracts, taking payments ordering and stocking supplies, scheduling and billing clients, consulting physicians regarding clients fitness plans
- Specializing in program leadership and project management skills to facilitate new and exciting fitness program in a fast pace environment.
Personal Trainer/Owner
Ambition Fitness
01.2003 - 03.2014
- Working in clients homes, creating home based programs and nutritional meal plans, body compositions and measurements, providing accountability, assessing goals and progress, working with special populations, billing contracts and payment plans.
Personal Trainer
Club Northwest
03.2004 - 03.2005
- Goal assessment evaluation, new member orientations, sales of personal trainer services, updating and organizing files, organizing group fitness classes, maintaining equipment, scheduling and billing clients, setting up displays, extensive customer service, marketing new fitness classes.
Education
Rogue Community College
Grants Pass, ORSkills
- Document organization
- Cultural awareness
- Recordkeeping
- Multitasking
- Data collection and analysis
- Time management
- Customer Relations
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Problem-Solving
- Customer Service
Certification
- Medical Terminology
- American Council On Exercise
- National Personal Training Certification
- Health Coach Certification
- Anytime Fitness Management Certification 1 and 2
- Club OS Certification
Community Service
- Josephine County Search and Rescue (Dive Team)
- Dogs for Better Lives
Timeline
Accounts Payable Administrator
Lithia Motors
04.2022 - Current
Club Manager/Personal Trainer/Group Fitness Instructor
The Commons Anytime Fitness
03.2018 - 04.2022
Personal Trainer/Group Fitness Instructor
Superior Athletic Club
01.2006 - 09.2015
Personal Trainer
Club Northwest
03.2004 - 03.2005
Personal Trainer/Owner
Ambition Fitness
01.2003 - 03.2014
- Medical Terminology
- American Council On Exercise
- National Personal Training Certification
- Health Coach Certification
- Anytime Fitness Management Certification 1 and 2
- Club OS Certification
Rogue Community College
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