MARJORIE NAZARENO
Stockton
Summary
Professional beauty specialist well-versed in delivering wide range of cosmetic treatments to diverse clientele. Known for collaborative approach and achieving high client satisfaction through tailored services. Reliable team member adapting to changing client needs, with expertise in skincare and hair techniques.
Overview
12
12
years of professional experience
Work History
Cosmetologist
Lux Salon & Spa
Stockton, CA
07.2014 - Current
- Provided exceptional client consultations to determine individual beauty needs and preferences.
- Executed a variety of hair cutting, coloring, and styling techniques tailored to client requests.
- Managed scheduling and appointment bookings to optimize salon workflow and client satisfaction.
- Trained junior cosmetologists on advanced techniques and best practices in hair and skincare services.
- Implemented new product lines into service offerings, increasing customer interest and sales opportunities.
- Cultivated long-term client relationships through consistent follow-up and outstanding service delivery.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Cosmetologist
Cosmotek College
Hayward, CA
08.2024 - 05.2025
- Developed personalized skincare regimens for clients, enhancing their overall experience at the salon.
- Oversaw inventory management for products used in treatments, ensuring availability and reducing waste.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Processed payments, entering sales in register for prompt customer service.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
Education
Bachelor of Science - Nursing
Nightingale College
Salt Lake City, UT01.2025
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Hair styling
- Customer consultation
- Sanitation practices
- Client consultations
- Product knowledge
- Hair coloring and highlighting
- Client education
- Hair coloring expertise
- Cosmetology
Timeline
Cosmetologist
Cosmotek College
08.2024 - 05.2025
Cosmetologist
Lux Salon & Spa
07.2014 - Current
Bachelor of Science - Nursing
Nightingale College