Marjorie Perez
Memphis,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Mega Deals Discount
Jackson, TN
05.2023 - Current
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Answered customers' questions and provided information on store procedures or policies.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Counted and balanced cashier drawers.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Store Manager
Crazy Hot Deals
Memphis, TN
10.2020 - 12.2022
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared monthly reports on sales figures, expenses, profits.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Trained and mentored associates to teach daily tasks and procedures.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about general merchandise stocking and rotation procedures.
- Comfortable lifting up to 50 lbs
Production Specialist
Karen Adams
Memphis
09.2020 - 10.2020
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Server/Cashier
Mi tierra LLC
Memphis
02.2018 - 03.2020
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
Sales Consultant
Metro PCS/ Ezwireless
Memphis
09.2015 - 01.2017
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided detailed product information to customers, including features, prices, and availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Described merchandise and explained use, operation and care.
Sales Consultant
Stay Wireless
Memphis
11.2014 - 04.2015
Education
Some College (No Degree) -
Sheffield High School
Memphis, TNSkills
- Customer Service Skills (6 years)
- Highly motivated and very energetic
- Very detail-oriented and organized
- Team Leadership
- Fluent in English and Spanish
- Administrative and management skills
- Enthusiastic and passionate about helping others
- Telecommunications experience and knowledge
- Work well in fast-paced environment and great multitasking skills
- Effective and friendly communication skills interacting with coworkers and customers
Languages
Bilingual - Fluent
Languages
Spanish and English
Native/ Bilingual
Timeline
Assistant Manager
Mega Deals Discount
05.2023 - Current
Store Manager
Crazy Hot Deals
10.2020 - 12.2022
Production Specialist
Karen Adams
09.2020 - 10.2020
Server/Cashier
Mi tierra LLC
02.2018 - 03.2020
Sales Consultant
Metro PCS/ Ezwireless
09.2015 - 01.2017
Sales Consultant
Stay Wireless
11.2014 - 04.2015
Some College (No Degree) -
Sheffield High School
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