Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marjorie Saenz

Houston,TX

Summary

Experienced and successful professional with a proven track record of leading successful store launches. Overcoming marketing challenges, implemented innovative strategies to increase traffic and elevate brand awareness in a competitive retail environment. Leveraging marketing expertise and adaptability to position the store as a go-to destination for fashion enthusiasts.

Overview

13
13
years of professional experience

Work History

Store Manager

Hugo Boss
11.2024 - Current
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Assistant Store Manager

HUGO BOSS
04.2014 - 11.2024
  • Facilitated team's peak performance ensuring consistent high-quality output.
  • Taking initiative to start new projects
  • Overcoming obstacles and finding solutions
  • Dealing with customer issues by providing the best customer service while attending their needs
  • Kept team motivated and up to date with their goals
  • Always up to date with whats recently going on with the business and the whole company itself.

Sales Associate

Hurley
09.2012 - 01.2014
  • Greeted customers upon entrance and handled all cash and credit card transaction
  • Assisted customers over the phone regarding store operation, product, promotion, and orders
  • As well as building long lasting relationship with customers

Education

High School Diploma -

Cy-Springs
06.2012

Skills

  • Skilled in team leadership
  • Proficient in managing deadlines and resolving issues
  • Adaptable to new systems
  • Experienced in cultivating high-performance teams
  • Efficiently manages tasks under pressure
  • Strong customer service skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Hugo Boss
11.2024 - Current

Assistant Store Manager

HUGO BOSS
04.2014 - 11.2024

Sales Associate

Hurley
09.2012 - 01.2014

High School Diploma -

Cy-Springs

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