Mark Adams
Sperry,OK
Summary
Highly knowledgeable in automotive and machinery parts sales with background in managing inventory, providing customer service, and driving sales growth. Skilled in identifying client needs, recommending solutions, and facilitating transactions. Demonstrated ability to improve operational efficiency and enhance customer satisfaction through proactive service and effective communication. Successfully increased parts department revenue by fostering strong relationships with customers and vendors.
Overview
24
24
years of professional experience
Work History
Parts Specialist
Ditch Witch
Tulsa, OK
01.2024 - Current
- Receive customer parts calls.
- Assist customers with locating parts.
- Parts procurement
- Perform inventory cycle counts.
- Shipping/Receiving
- Record warranty parts returns.
Tool Crib Coordinator
John Zink Hamworthy Combustion
Tulsa, OK
11.2019 - 01.2024
- Obtain parts for all departments
- Facilitate the compliance of all gauges, meters, welding machines, measuring devices, and scales.
- Ensured compliance with company policies and procedures related to project management activities.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Analyzed financial activities of department to share budgetary input with managers.
Sales Manager
4 Wheel Parts
Tulsa, OK
01.2013 - 11.2019
- Motivated other members of the sales team.
- Responsible for sourcing parts to fill customers' needs.
- Validate warranties for parts and labor.
- Developed and implemented sales strategies to increase market share.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Time card approvals
- Daily Bank Deposits
Manager
Single Source, Inc.
Tulsa, OK
06.2001 - 01.2013
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Serviced industrial paint customers as well as automotive body shops
Education
High School Diploma -
Sperry High School
Sperry, OK05-1996
Skills
- Parts procurement
- Inventory management
- Parts ordering
- Shipping coordination
- Warranty processing
- Customer service
- Parts identification
- Warehouse operations
- Cycle counting
- Invoice processing
- Compliance adherence
- Team collaboration
References
References available upon request.
Timeline
Parts Specialist
Ditch Witch
01.2024 - Current
Tool Crib Coordinator
John Zink Hamworthy Combustion
11.2019 - 01.2024
Sales Manager
4 Wheel Parts
01.2013 - 11.2019
Manager
Single Source, Inc.
06.2001 - 01.2013
High School Diploma -
Sperry High School
Similar Profiles
Brayden PowellBrayden Powell
Assembly Worker at Ditch WitchAssembly Worker at Ditch Witch
Jesse StephensonJesse Stephenson
Design Engineer at Ditch WitchDesign Engineer at Ditch Witch
Keith CrossenKeith Crossen
International Territory Manager at American Augers/ Ditch WitchInternational Territory Manager at American Augers/ Ditch Witch