Stephen Schmutzler
Middlesex
Summary
Resourceful Parts Specialist known for high productivity and efficient task completion. Skilled in inventory management, logistical coordination, and customer service, ensuring smooth operations in parts sourcing and distribution. Excel in communication, problem-solving, and time management to deliver on customer needs and operational goals.
Overview
14
14
years of professional experience
Work History
Parts Specialist
Vision Kia Of Canandaigua
Canandaigua
11.2017 - Current
- Assisted customers with parts inquiries and provided product recommendations.
- Collaborated with service technicians to identify needed parts for vehicle repairs..
- Conducted regular audits of parts inventory to minimize discrepancies and losses.
- Developed relationships with suppliers to secure quality components for the dealership.
- Maintained organized storage systems for easy access to automotive parts and accessories.
- Received customer orders and placed them into the system for processing.
- Processed returns, exchanges, and refunds in a timely manner.
- Provided customers with technical advice regarding parts information and availability.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Retail Parts Specialist
Monroe Motor Products/Parts plus
Rochester
09.2011 - 11.2017
- Assisted customers in selecting appropriate parts for their vehicles.
- Provided exceptional customer service to enhance shopping experience.
- Utilized point-of-sale systems for efficient transaction processing.
- Kept work area clean and organized at all times.
- Greeted customers upon entering the store and provided assistance as needed.
Education
Automotive Engineering -
Suny Morrisville
Morrisville, NY05-2011
High School Diploma -
Irondequoit High School
Irondequoit, NY05-2007
Skills
- Parts ordering
- Inventory management
- Technical product knowledge
- Point of sale operation
- Catalog searching
- Customer relationship management
- Parts procurement
- Vehicle identification
- Order processing
- Warehouse operations
- Proficient in [CDK]
Accomplishments
- Kia Parts Elite
References
References available upon request.
Timeline
Parts Specialist
Vision Kia Of Canandaigua
11.2017 - Current
Retail Parts Specialist
Monroe Motor Products/Parts plus
09.2011 - 11.2017
Automotive Engineering -
Suny Morrisville
High School Diploma -
Irondequoit High School