Emily Degner
Brillion
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Parts Specialist
Oreilly Auto Pats
Brillion
05.2025 - Current
- Assisted customers in identifying and locating automotive parts.
- Processed orders and managed inventory for efficient stock levels.
- Handled returns and exchanges while maintaining customer satisfaction.
- Provided product knowledge and support to customers and staff.
- Conducted regular inventory checks to maintain accurate records.
- Maintained a clean and organized sales floor for optimal shopping experience.
- Processed returns, exchanges, and refunds in a timely manner.
Mechanic
Valupro motorsports
Reedsville
11.2023 - 12.2024
- Performed routine maintenance to ensure optimal vehicle performance.
- Assisted in the setup and teardown of vehicles for racing events.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Assisted fellow mechanics when necessary during complex repairs.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Repaired and replaced engine components using hand tools and power equipment.
Assistant Manager
Oreilly Auto Pats
Brillion
09.2022 - 11.2023
- Assisted in managing daily operations and staff scheduling for retail store.
- Provided customer service support and resolved issues promptly and efficiently.
- Collaborated with team members to maintain inventory levels and product displays.
- Monitored sales performance and suggested improvements to enhance customer experience.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
Mechanic
Valupro Power Center
Reedsville
09.2019 - 12.2022
- Diagnosed mechanical issues on various motorsport vehicles.
- Performed routine maintenance on small engines.
- Evaluated customer concerns and provided effective solutions for repairs.
- Repaired and replaced engine components using hand tools and power equipment.
Education
Brillion High School
Brillion, WISkills
- Parts identification
- Inventory management
- Order processing
- Customer support
- Vehicle inspection
- Parts ordering
- Problem solving
- Attention to detail
- Team collaboration
- Employee training
- Cycle counting
- Ordering parts
- Problem-solving skills
- Suggestive selling
- Clean driving record
- Parts installation
Timeline
Parts Specialist
Oreilly Auto Pats
05.2025 - Current
Mechanic
Valupro motorsports
11.2023 - 12.2024
Assistant Manager
Oreilly Auto Pats
09.2022 - 11.2023
Mechanic
Valupro Power Center
09.2019 - 12.2022
Brillion High School