Ana Gallardo
North Las Vegas
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
10
10
years of professional experience
2004
2004
years of post-secondary education
Work History
Parts Specialist
Centennial Toyota
Las Vegas
11.2017 - 02.2026
- Assisted customers in identifying and sourcing required parts efficiently.
- Provided expert knowledge on vehicle specifications and compatible parts.
- Collaborated with service technicians to ensure timely part availability.
- Processed returns, exchanges, and refunds in a timely manner.
- Assisted customers with product selection based on their needs.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Took special orders in person and over telephone, generating additional revenue every month.
Sorter Operations Associate
Amazon
North Las Vegas
08.2017 - 11.2017
- Sorted packages efficiently for timely dispatch to customers.
- Maintained clean and organized workstations in fast-paced environment.
- Operated scanning equipment to track package movement accurately.
- Maintained a safe working environment by adhering to safety standards and procedures.
Assistant Manager
Chevron/Get N Go
N.Las Vegas
09.2015 - 06.2017
- Trained and mentored new staff on customer service best practices.
- Managed inventory levels and coordinated product ordering processes.
- Developed staff schedules to ensure optimal coverage during peak hours.
- Resolved customer complaints efficiently while maintaining a positive atmosphere.
- Developed a system for tracking inventory and ordering supplies as needed.
Education
Central Union High School
El Centro, CASkills
- Bilingual (Spanish)
- Inventory tracking
- Product knowledge
- Order processing
- Quality assurance
- Team collaboration
- Parts ordering
- Effective communication
- Stock control
- Shipping and receiving
- Packaging and labeling
- Parts identification
- Ordering parts
- Parts department organization
- Parts recommendation
- Microsoft Excel
Timeline
Parts Specialist
Centennial Toyota
11.2017 - 02.2026
Sorter Operations Associate
Amazon
08.2017 - 11.2017
Assistant Manager
Chevron/Get N Go
09.2015 - 06.2017
Central Union High School