Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark A Kutsch

Virginia Beach,VA

Summary

Dynamic professional with a proven track record in customer service and product management, notably at Hall Nissan Of Virginia Beach. Excelled in complaint resolution and scheduling, enhancing customer satisfaction and operational efficiency. Skilled in building rapport and clear communication, consistently achieving and surpassing sales goals.

Overview

8
8
years of professional experience

Work History

Deli Flex

Gourmet Gang
01.2024 - Current

Handle food and serve it with good customer service. To help not only make food but to help store it and clean.

Beerslinger

Wasserhund Brewing
06.2023 - 12.2023

I was in charge of pouring beer, cooking food, and helping customers.

Car Sales

Banister Nissan Of Norfolk
03.2023 - 06.2023

I was in charge of managing customers, making phone calls, product knowledge, follow up, and providing good customer service.

Car Salesperson

Beach Ford
01.2024 - 03.2024

I was in charge of managing customers, making phone calls, product knowledge, follow up, and providing good customer service.

Manager and Car Sales Men

Hall Nissan Of Virginia Beach
01.2020 - 12.2022

I was in charge of managing customers, making phone calls, product knowledge, follow up, and providing good customer service. That and of course managing employees, making the schedule, and doing inventory.

Server, Cook, Bartender, Manager

Brixx Pizza
06.2016 - 01.2020

I cleaned tables and the kitchen, took orders, sat customers, cooked food, and helped mange the kitchen.

Education

High School Diploma -

Kempsville High School
Virginia Beach
06-2017

Skills

  • Complaint resolution
  • Scheduling
  • Call handling
  • Script memorization
  • Building rapport
  • Goal setting
  • Clear communication
  • Product management
  • Work prioritization

Timeline

Deli Flex

Gourmet Gang
01.2024 - Current

Car Salesperson

Beach Ford
01.2024 - 03.2024

Beerslinger

Wasserhund Brewing
06.2023 - 12.2023

Car Sales

Banister Nissan Of Norfolk
03.2023 - 06.2023

Manager and Car Sales Men

Hall Nissan Of Virginia Beach
01.2020 - 12.2022

Server, Cook, Bartender, Manager

Brixx Pizza
06.2016 - 01.2020

High School Diploma -

Kempsville High School
Mark A Kutsch