Mark Aleman

Multilayer professional with real world experience who has worked in fast-paced environments demanding strong organizational, technical and interpersonal skills. Knowledgeable, ethical, discreet and committed to superior service. Proficient in Title Tec title management software. Confident in interactions with individuals at all levels. Detailed-oriented and resourceful in completing projects. Able to multitask effectively.

• Administrative
• Performed administrative functions for service departments of major auto dealerships. Performed direct customer service, ordering of parts, coordinated staff accordingly and maintained impeccable records. Management of several locations associated with a large firearms company
• Provided direction and support of sales, purchase, loan and collections staff
• Coordinated staff training
• Maintained accurate, up-to-date and confidential client files
• Customer Service
• Registered patrons and products while adhering to strict rules pertaining to customer confidentiality
• Employed consultative sales style for all clients
• Orchestrated sales promotions and arranged for special awards for distinguished customers