Mark Alexander
Curtis Bay,MD
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
EVS Supervisor
PMM companies
10.2023 - Current
- To maintain the safety standards an to ensure that employees follow the 10 step cleaning process
- Facilitate in communication with Administrative staff to effectively address customer concerns an to be able provide solutions in a timely manner
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Verified each completed room against standard plans to maintain consistency.
- Practiced safe work habits and wore protective safety equipment.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Managed team of employees, daily progress reports and overall project planning.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Delegated work to staff, setting priorities and goals.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
School Custodian
ABM Janitorial Services
Bel Air, Maryland
01.2019 - 09.2023
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Maintained accountability for building keys, master keys and access cards.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Kept business entrances clean, tidy and professional in appearance.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Line Cook Shift Leader
Lorien Bel Air
Bel Air, MD
08.2008 - 08.2019
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Cleaned common areas following established schedules and prescribed methods.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cooked multiple orders simultaneously during busy periods.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Adhered to portion controls and presentation specifications.
- Set up and performed initial prep work for soups, sauces and salads.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Washed and peeled ingredients to prepare for different meals and recipes.
CNA
Genesis HealthCare
Bel Air
09.2015 - 08.2017
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
High School Diploma -
Bel Air High School
Bel Air, MD05-2010
Skills
- Department coordination
- Staff Scheduling
- Cleaning practices
- Employee evaluations
- Team oriented
- Loyal
- Reliable
- CPR Certified
- Problem Solving
- Customer service-focused
- Document Control
Timeline
EVS Supervisor
PMM companies
10.2023 - Current
School Custodian
ABM Janitorial Services
01.2019 - 09.2023
CNA
Genesis HealthCare
09.2015 - 08.2017
Line Cook Shift Leader
Lorien Bel Air
08.2008 - 08.2019
High School Diploma -
Bel Air High School