Mark Amatelli
Toms River,NJ
Overview
13
13
years of professional experience
Work History
Certified Pharmacy Technician (CPhT)
CVS
01.2023 - Current
- Generate Prescriptions
- Count and label medication
- Assist the pharmacist as needed during the course of the workday and train new hires
- Complete various other projects as needed for the pharmacy manager
- Complete daily random cycle counts of medications to maintain concise inventory monetary value
- Assist customers with various issues arising from insurance billing
- (Prior Authorizations, Overrides)
Aesthetics Practice Manager
Nihalani Aesthetics
05.2019 - 03.2020
- Surgery Scheduling including pre-admission testing
- Cosmetic procedures sales concierge
- Payroll and Human Resources
- Assist physician during office procedures and note scribing
- Negotiate contracts with various vendors (EMR software, Laser Devices, Non-Surgical Body Contouring)
- Assist with Patient financing (Care Credit, Lending USA)
Billing / Prior Authorization Specialist
Dr. Melissa Dixon
01.2015 - 05.2019
- Insurance billing, including prior authorizations
- Maintain accurate CSR database to reduce rejected claims
- Increased first contact billing reimbursement to 71%
- Streamlined billing practices, which reduced billable employee hours almost 50%.
Practice Manager
AmSTAR Medical Transport
01.2011 - 01.2015
- Created and launched a recognizable brand in 6 months
- Sourced new avenues of income leading to an increase in revenue of 147% since hire
- Acquired 15 new exclusive transportation contracts with various assisted living facilities
- Established consistent lead generation through relationships made through networking events and chamber of commerce meetings
- Project manager for several programs that were used to retain current loyal customers and acquire new customers, resulting in a 94% increase in customer base, in 3 month's time
- Manage 30+ employees with weekly meetings to promote morale and address any concerns that may hinder future growth and development
- Analyze all financial records and compare them to implemented marketing strategies to observe any positive or negative correlation between the two.
Education
Bachelor of Science in Business Administration - Marketing
Coastal Carolina University
Conway, SC12.2008
Skills
- Out of the Box Problem Solver
- Early Adopter of Technology
- Sales (B2B & B2C) (10 years)
- Marketing \ Social Media (10 years)
- Management (5 years)
- Scheduling
- Microsoft Word, Excel, PowerPoint
- Digital Photography (20 years)
- Photo Editing (15 years)
- New Hire Onboarding
- Pharmacy Law Compliance
- Operations Support
- Drug Inventory Management
- Resolving Complaints
- FDA and DEA Guidelines
- Medication Documentation
- Advanced math skills
- Pharmacist support
- Confidentiality and HIPAA
- Prescription Pricing
- Prescription Management
- Medical Insurance Claims Processing
- Staff Development \ Leadership
- Drug Inventory Control
- Certified Pharmacy Technician (CPhT)
- Well Versed in Computer Software & Hardware
Timeline
Certified Pharmacy Technician (CPhT)
CVS
01.2023 - Current
Aesthetics Practice Manager
Nihalani Aesthetics
05.2019 - 03.2020
Billing / Prior Authorization Specialist
Dr. Melissa Dixon
01.2015 - 05.2019
Practice Manager
AmSTAR Medical Transport
01.2011 - 01.2015
Bachelor of Science in Business Administration - Marketing
Coastal Carolina University