Mark Ames Jr.
Jessup,Maryland
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities providing guidance and encouragement to patients through physical and emotional support.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
4
4
years of professional experience
Work History
Veterans Affair Caretaker
06.2023 - Current
- Provide compassionate care to Veterans
- Assist Veterans in their daily activities
- Ensure the well-being and comfort of residents, including medication management and companionship.
Amazon Delivery Driver
Teeter Hendricks LLC
10.2022 - 06.2023
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Grocery Delivery Driver
Giant Delivery LLC
10.2021 - 10.2022
- Maintained strong relationships with clients through proactive communication and personalized service.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Amazon Delivery Driver
UST Select LLC
01.2020 - 12.2020
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
Hammond High School
Columbia, MD05.2015
Skills
- Patience
- Listening Skills
- Delivery and route planning
- Customer service
- Time management
- Detail-oriented
- Leadership
- Communication
- Record keeping
- Medication management
Hobbies and Interests
- Law
- Financial Literacy
- Writing Short Stories
- Holistic Healing
- Estate Planning
Timeline
Veterans Affair Caretaker
06.2023 - Current
Amazon Delivery Driver
Teeter Hendricks LLC
10.2022 - 06.2023
Grocery Delivery Driver
Giant Delivery LLC
10.2021 - 10.2022
Amazon Delivery Driver
UST Select LLC
01.2020 - 12.2020
Hammond High School