Mark Ayers
Specialty Delivery and Logistics
CHARLOTTE,North Carolina
18
years of professional experience
Results-driven freight broker with extensive experience in freight-rate negotiation, load planning, and dispatch communication. Known for strong customer engagement, problem-solving, and shipment tracking. Consistently balances urgent requests, changing priorities, and service deadlines while maintaining accurate load status and timely updates.
Work History
Freight Broker
5 Years 6 Months- Established cost-effective transportation solutions through freight-rate negotiations with carriers and shippers.
- Coordinated shipment bookings, load planning, and dispatch communication across daily brokerage operations.
- Strengthened carrier relationships through capacity verification and freight matching to appropriate equipment and lanes.
- Oversaw load status, managed resolution of transit delays, and provided timely updates to clients and drivers.
Freight Broker
1 Year 2 Months- Negotiated freight rates with carriers and shippers to secure cost-effective transportation solutions.
- Built carrier relationships, verified capacity, and matched freight with appropriate equipment and lanes.
- Monitored load status, resolved transit delays, and provided timely updates to clients and drivers.
- Reviewed shipping documents, rate confirmations, and compliance records for accuracy and completeness.
- Maintained service quality while balancing urgent requests, changing priorities, and operational deadlines.
Freight Broker
10 Years 9 Months- Coordinated daily dispatch schedules to align driver availability, delivery priorities, and service requirements.
- Monitored route progress and responded quickly to delays, exceptions, and urgent customer requests.
- Communicated shipment updates between drivers, customers, and internal teams to maintain accurate status visibility.
Education
High School Diploma
Skills
Customer engagement
Transportation regulations
Transportation management systems
Price quoting
Timeline
Freight Broker
Specialty Delivery and Logistics
04.2021 - 10.2026Read More
Freight Broker
Red Marlin Logistics
01.2020 - 03.2021Read More
Freight Broker
Specialty Delivery and Logistics
03.2009 - 12.2019Read More
Garinger High School
High School Diploma
Read More