Mark Bambenek
Allendale,MI
Summary
Excelled in relationship building and time management across roles, including as a Resident Assistant. Demonstrates a keen ability to adhere to regulations while fostering supportive environments and planning activities. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
3
3
years of professional experience
Work History
Insurance Producer
Aflac West Michigan
07.2024 - Current
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
Resident Assistant
Grand Valley State University Housing
08.2021 - 05.2024
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Desk Assistant
Saint Mary's College
06.2023 - 08.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
Education
Bachelor of Science - Biology
Grand Valley State University
Allendale, MI05.2024
Skills
- Insurance product knowledge
- Relationship Building
- Policy analysis
- Sales expertise
- Time Management
- Team Player
- Supportive
- Activity Planning
Timeline
Insurance Producer
Aflac West Michigan
07.2024 - Current
Desk Assistant
Saint Mary's College
06.2023 - 08.2023
Resident Assistant
Grand Valley State University Housing
08.2021 - 05.2024
Bachelor of Science - Biology
Grand Valley State University