Mark Bowling Sr.
Walden,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CE Field Engineer
NCR Atleos
Atlanta, Georgia
01.2001 - Current
- Conducted system diagnostics to identify and troubleshoot problems.
- Provided technical support to resolve equipment issues on-site.
- Installed and configured point-of-sale systems for retail clients.
- Installed and configured ATM hardware and software systems.
- Conducted routine maintenance and troubleshooting for ATM machines.
- Responded to service calls for technical support and repairs.
- Led field operations by coordinating project schedules and resource allocation.
- Mentored junior engineers through hands-on training and technical guidance.
- Implemented best practices to enhance safety and compliance in field activities.
- Troubleshot network issues to ensure seamless connectivity for users.
- Configured routers and switches to optimize network performance and security.
- Provided technical support to users via phone, email, and remote access tools.
- Documented network configurations and procedures for future reference and training.
Education
Computer Engineering
CLS Computer Systems University
Paramus, NJ10-2000
Skills
- System diagnostics and technical support
- Network troubleshooting
- Hardware installation and ATM maintenance
- Customer relationship management
Affiliations
- Devoted to my faith, active in my church as a Gospel Drummer
- guest speaker at various support groups for the homeless and addiction related groups.
- Volunteered at various soup kitchens in NYC
- Active affiliate on a social platform, TIKTOK . as a motivational influencer, also generating sales for various sponsors.
Languages
Spanish
Limited
Accomplishments
- received multiple awards in current employment for projects accomplished for various major customers
Certification
- A+ COMPTIA computer certification
- Network certification through current employer
References
References available upon request.
Timeline
CE Field Engineer
NCR Atleos
01.2001 - Current
Computer Engineering
CLS Computer Systems University
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