Mark Bushor

· Leading cross-functional working groups comprising sales, marketing, operations, service, analytics, vendors, human resources, and finance partners to develop and implement large-scale program improvements.

· Oversee multi-unit locations to meet KPI’s in sales, inventory, logistics, retention, customer service and more. Gross revenue 38 million..

· EOS and RPO organizational flow and task system.

• Leading cross-functional working groups comprising sales, marketing, operations, service, analytics, vendors, human resources, and finance partners to develop and implement large-scale program improvements.
• Oversee multi-unit locations to meet KPI’s in sales, inventory, logistics, retention, customer service and more. Gross revenue 38 million.
• EOS and RPO organizational flow and task system.
• Drove business growth by leading operations and establishing strategic vision.
• Managed current initiatives, employee reviews, training programs, and contract negotiations.
• Organized budgets and oversaw P&Ls to consistently achieve margin targets.

• Cultivated energetic team synergy, boosting customer shopping experience and driving revenue growth of 22 percent annually.
• Spearheaded operational excellence, leading to recognition as best operation in nation for three consecutive years.
• Reduced employee turnover by over 50 percent through effective recruitment and development initiatives.
• Identified performance gaps across all positions, implementing goal-setting and process improvement meetings to enhance sales and operational results.

• Established workforce, policies, and operational structure for four franchised 7-11 stores from inception.
• Analyzed individual and team performances to identify data trends, achieving 10% annual sales growth.
• Monitored customer buying trends, market conditions, and competitor actions to refine sales strategies.
• Cultivated strong local customer base through commitment to exceptional service in resort area.

• Trained and motivated over 100 employees across three sites to enhance productivity.
• Conducted associate focus groups and meetings to gather suggestions and address concerns.
• Achieved near-zero grievances by fostering positive relations among union members and management.
• Reduced work-related injuries and accidents by 80% in first year through safety initiatives.